V3 upgrade not showing up in Impulse after purchase & refresh

I replaced my windows 7 x32 by a x64, reinstalled impulse, and then it showed me that the old deskcapes v2.50 could not be downloaded and installed as it was not compatible with my OS.

So I purchased an upgrade to v3.2, I tried to refresh the tab Updates in Impulse, I saw the flash icon at the top right showing a loading, then the popup message "Updates are available!".

However Impulse still shows only the v2.5, even if I restart it. Any idea ?

deskscapes

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Try closing Impulse and running the following file:

http://sd.stardock.com/curthendzell/fix_registrations.reg

Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly. Once you follow the link, save the file and double click it to apply it. Then relaunch Impulse. You will need to re-login with your username/e-mail (either will work) and password.

If that doesn't fix the issue then email support@stardock.com and start a trouble ticket. This is the weekend so you may need to wait until Monday at the earliest for a response.

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Neil Banfield

Join Date 04/2001

+1104

You should also remember that Deskscapes 3 shows as its own entry rather than Deskscapes with a version of 3. This is slightly confusing.

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