One of the net's top bloggers, Steven Den Beste, has decided to hang up his hat for a bit. Tired of people who mistakenly think they are customers, he's decided to take a break.
I don't think most people realize how annoying it is when people who have paid nothing demand to be treated as if they're customers.
I've written an article on this at JoeUser that gives some specific examples and goes into more detail.
