I think at this point no help should be offered, his money should be refunded and his account banned.
Stopping by someone's home to scream at them won't buy you an invitation for dinner, will it?
Ranting will not win you friends.
egads, I don't believe that he is asking for any of this or probably cares.
upyou, disturbedcomputer gives some good advice on how to manage impulse. I also recommend turning off automatic updates, most updates are for inventory updates and don't have much really to do about anything anyhow. If you really like the products and want to use them then you will have to put up with the BS that goes along with it. There is a plus side to impulse in that it keeps track of your products downloaded and serial numbers for registration. oh, I guess having a complete listing of products available could also be considered a plus thing.
question for the powers that be: is it possible to upload or update a program from impulse without updating all the other superfluous data that goes along with it?