Search
Forum Home | Login
Cat_Empire
Cat_Empire
Join Date 01/2009
0

Windowblinds 7 Crash

May 16, 2010 2:32:23 PM from Stardock ForumsStardock Forums

Hello!

 

I brought Windowblinds 7 somewhere roughly around April this year and it has worked flawlessly on my Win7 64bit system so far - until today. I've been experiencing constant crashes, as soon as I try to configure or doubleclick the program it crashes. I have not modfied any files or not even installed any new themes for quite a long time. Any clues on why this issue persists? I've also tried to reboot and restart the whole program (removing it in ctrl+alt+del - and restarting it - but it still decides to crash)

Sincerely

Cat Empire

windowblinds
Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #1 May 16, 2010 2:55:15 PM
from WinCustomize ForumsWinCustomize Forums

What theme are you currently running?

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Cat_Empire
Join Date 01/2009
0
Reply #2 May 16, 2010 3:17:45 PM
from Stardock ForumsStardock Forums

It's called "vampire"-something - an old theme. I'm quite sure it's not win7 compatible - but it has worked well for around 2 weeks.

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Wizard1956
Join Date 01/2008
+2202
Reply #3 May 16, 2010 3:22:44 PM
from WinCustomize ForumsWinCustomize Forums

Open Impulse and go to the My Software Tab. Right-click on  WindowBlinds then select Verify Installation. If it says it is not installed properly run the update it will offer you.

Also if you can go to About WindowBlinds in WB Config,copy and paste that info here.

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

Cat_Empire
Philly0381
Join Date 11/2004
+844
Reply #4 May 16, 2010 4:03:59 PM
from WinCustomize ForumsWinCustomize Forums

If you can provide a link to the WB I will give it a try, I also have Win 7 64 bit.  That way we can see if the WB is the problem or something else.

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Cat_Empire
Join Date 01/2009
0
Reply #5 May 16, 2010 8:40:18 PM
from Stardock ForumsStardock Forums

Hello again & thank you for the replies.

 

I did as Wizard1956 suggested and took a peek inside impulse. According to impulse I have none of my software or games that I've brought via the application installed - even though I have installed several programs 1-2 months ago. I remember starting impulse at the end of April to check for impulse-deals and then it said I had several things installed according to its UI. Once again, I have not modified impulse in any way and not edited my registry. I suppose I have to reinstall windowblinds - even though it shows up in my "Uninstall Programs"-list?

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Wizard1956
Join Date 01/2008
+2202
Reply #6 May 16, 2010 9:07:20 PM
from WinCustomize ForumsWinCustomize Forums

Make sure you are logged on to Impulse with the same username and password used when you made your purchase. Another thing you can try is open Impulse, click on the blue button at top left and go to preferences. Click on Reset Data,close Impulse and reopen it.

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Cat_Empire
Join Date 01/2009
0
Reply #7 May 17, 2010 5:36:00 AM
from Stardock ForumsStardock Forums

Hai again.

I tried resetting data and doublechecked to make sure I was logged in into impulse - but it didn't do any difference, apart from a patch that was downloaded. Today when I tried to start windowblinds again I got a different errormessage: "Error 101. Unable to locate key WindowBlinds files".

I went into the folder where I installed it and it's still there. So.. Should I reinstall it? Or what options do I have? I still don't understand how this happened since I haven't done anything to it manually.

Sincerely

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
SpeciaLKey
Join Date 07/2009
+5
Reply #8 May 17, 2010 6:26:55 AM
from WinCustomize ForumsWinCustomize Forums

something weird with my WB serial number...it's showing a expire date BUT i didn't buy Object Desktop so it shouldn't have 1...i wonder if thats the reason why i have to re-enter my SN every time WB has been updated...any help on it? maybe remove the expiration date or give me a new SN?

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
SpeciaLKey
Join Date 07/2009
+5
Reply #9 May 17, 2010 6:28:45 AM
from WinCustomize ForumsWinCustomize Forums

and it is happening on Skin Studio too (SN with expiration date too)

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #10 May 17, 2010 7:46:55 AM
from WinCustomize ForumsWinCustomize Forums

Standalone purchases should not have expiry dates.

When did you purchase WindowBlinds & SkinStudio?

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Wizard1956
Join Date 01/2008
+2202
Reply #11 May 17, 2010 8:11:55 AM
from WinCustomize ForumsWinCustomize Forums

I went into the folder where I installed it

Where exactly did you install it? Have you moved any folders around or changed the default locations of any files? 

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Cat_Empire
Join Date 01/2009
0
Reply #12 May 17, 2010 8:35:56 AM
from Stardock ForumsStardock Forums

Quoting Wizard1956,
reply 11

I went into the folder where I installed it
Where exactly did you install it? Have you moved any folders around or changed the default locations of any files? 

Hai.

It's installed in C:\Program Files (x86)\Stardock

I haven't changed anything at all!

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #13 May 17, 2010 9:04:58 AM
from WinCustomize ForumsWinCustomize Forums

SpecialKey: It looks like you have two accounts and only one has the registrations.  Did you recently change your e-mail address from a hotmail to a gmail?

You should login using the gmail account in Impulse and on the forums.

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
SpeciaLKey
Join Date 07/2009
+5
Reply #14 May 17, 2010 9:39:32 AM
from WinCustomize ForumsWinCustomize Forums

i already merged & i did login using the gmail on Impulse...same Serial Numbers with expiration date.

PS why do i need to use the gmail on the forum?

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Cat_Empire
Join Date 01/2009
0
Reply #15 May 18, 2010 1:55:17 PM
from Stardock ForumsStardock Forums

Hello? My problem still persists. Would appreciate any feedback that could solve it.

Sincerely

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
yrag
Join Date 08/2001
+393
Reply #16 May 18, 2010 2:38:36 PM
from WinCustomize ForumsWinCustomize Forums

Elevated Command Prompt.

Command: sfc /scannow

Reason for Karma (Optional)
Successfully updated karma reason!
Cat_Empire
Wizard1956
Join Date 01/2008
+2202
Reply #17 May 18, 2010 2:40:42 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Cat Empire,
reply 15
Hello? My problem still persists. Would appreciate any feedback that could solve it.

Sincerely

go to About WindowBlinds in WB Config,copy and paste that info here.

You may want to start a trouble ticket at support@stardock.com as well. The forums are user based, not  "official" support which will be able to  provide better assistance. 

Edit: Try any and all of yrags advice. Rule #1: Always listen to the duck.

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: