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Frogboy
Frogboy
Join Date 03/2001
+2419 sdemperor

AOL Email Problems

August 7, 2003 3:39:27 PM from WinCustomize ForumsWinCustomize Forums

AOL is bouncing emails back to WinCustomize as well as Stardock. Likely possible causes could be technical or due to them thinking that our ISP is a source of spam, that we are a source of spam, or that someone on the route between the two is a source of spam.

We are working with AOL to resolve this but in the meantime, no emails from us will get through to any AOL account.

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Frogboy
Maximillian
Join Date 05/2002
0
Reply #1 August 7, 2003 7:33:42 PM
from WinCustomize ForumsWinCustomize Forums
You have to be placed on something called the white list.. contact the CAT dept
if that does'nt work then there is another # directly to the server guys that can allow you to get to guys who help out other ISPs rather than the normal techs at the aol support #
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Frogboy
sarone
Join Date 12/2002
0
Reply #2 August 7, 2003 8:20:03 PM
from WinCustomize ForumsWinCustomize Forums
AOL is always changing the way the bounce who and when. As an hosting rpovider we come across this alot
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Frogboy
koop
Join Date 03/2001
+12
Reply #3 August 7, 2003 8:31:45 PM
from WinCustomize ForumsWinCustomize Forums
Maximillian, if you have contact numbers for the CAT Dept. or the ISP group, please email me at lkuperman@stardock.com

AOL is a pretty big organization and I work with mostly management. Sometimes these problems are best resolved with the "chips and bits" techies.
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Frogboy
Drop125
Join Date 05/2003
0
Reply #4 August 7, 2003 10:52:15 PM
from WinCustomize ForumsWinCustomize Forums
Yeah for the Chips and Bits techies!!!!, I solve so many problems for IT and IT Admin...
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Frogboy
Daniel Turner
Join Date 04/2003
0
Reply #5 August 8, 2003 1:27:20 AM
from WinCustomize ForumsWinCustomize Forums
I don't know if other people get this, but I know that the newsletter always gets filtered as junk for my hotmail account.
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Frogboy
Maximillian
Join Date 05/2002
0
Reply #6 August 8, 2003 1:16:16 PM
from WinCustomize ForumsWinCustomize Forums
OK email sent
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Frogboy
KarmaGirl
Join Date 03/2001
+118 sdemployee
Reply #7 August 8, 2003 3:08:50 PM
from WinCustomize ForumsWinCustomize Forums
AOL issue should be fixed now.
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Frogboy
MarkSnyder61
Join Date 12/2001
+10
Reply #8 August 8, 2003 8:56:53 PM
from WinCustomize ForumsWinCustomize Forums
Another reason I left AOl years ago!
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Frogboy
GreenReaper
Join Date 05/2001
+32
Reply #9 August 10, 2003 8:03:54 AM
from WinCustomize ForumsWinCustomize Forums
Yes, same here with Hotmail.
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