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AkashnArsenal
AkashnArsenal
Join Date 02/2010
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Video files not working

February 10, 2010 10:19:57 AM from Stardock ForumsStardock Forums

I have installed Deskscapes 3 trial. But the video files seems to be not working. When I apply them, the desktop background appears black. I downloaded the Blue Plasma background from wincustomize but it's not working. Moreover the Planktonic background is also not working. Although all the other dynamic backgrounds are working. How can I solve this problem?

deskscapes
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AkashnArsenal
Neil Banfield
Join Date 04/2001
+1105 sdemployee
Reply #1 February 10, 2010 2:05:08 PM
from WinCustomize ForumsWinCustomize Forums

Which version of Windows are you using?

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AkashnArsenal
AkashnArsenal
Join Date 02/2010
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Reply #2 February 12, 2010 1:06:56 AM
from Stardock ForumsStardock Forums

I am using Windows XP SP3.......

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AkashnArsenal
Shirley
Join Date 04/2008
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Reply #3 February 12, 2010 11:17:28 PM
from Stardock ForumsStardock Forums

Do you have the appropriate codecs to play back the video?  I believe both of these are MPEG-2 dreams.  Info on codecs here:

https://www.stardock.com/products/deskscapes/faq.asp

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AkashnArsenal
AkashnArsenal
Join Date 02/2010
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Reply #4 February 13, 2010 11:00:40 AM
from Stardock ForumsStardock Forums

Yeah i have the appropiate codecs like MPEG-2 decoder.......please help me out.......

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AkashnArsenal
Shirley
Join Date 04/2008
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Reply #5 February 15, 2010 11:59:32 PM
from Stardock ForumsStardock Forums

Do you also have Fences installed?  Fences and DeskScapes together on Windows XP is a no go, and you'll need to uninstall one.

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AkashnArsenal
AkashnArsenal
Join Date 02/2010
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Reply #6 February 16, 2010 8:18:18 AM
from Stardock ForumsStardock Forums

No, I don't have Fences installed in my computer........

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AkashnArsenal
Shirley
Join Date 04/2008
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Reply #7 February 16, 2010 11:12:36 PM
from Stardock ForumsStardock Forums

What sort of video hardware is this running on?

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AkashnArsenal
AkashnArsenal
Join Date 02/2010
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Reply #8 February 17, 2010 10:43:01 AM
from Stardock ForumsStardock Forums

Hey I've got to tell u sumthng....Today for the first tym deskscapes told me that I do not hv MPEG-2 codec wen I tried to apply Planktonic. But I also checked that I hv Cyberlink MPEG-2 video codec enabled through Windows XP Video Decoder Check-up Utility.....I'm really very very confused...........

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AkashnArsenal
willistuder
Join Date 08/2007
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Reply #9 February 17, 2010 1:52:28 PM
from WinCustomize ForumsWinCustomize Forums

Did you check out the link that Shirley gave you in reply #3? I took a look--you might be better off disabling the Powerlink decoder, and going to Microsoft and getting theirs.

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AkashnArsenal
AkashnArsenal
Join Date 02/2010
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Reply #10 February 18, 2010 12:04:44 PM
from Stardock ForumsStardock Forums

yeah but microsoft decoder is not free.......i hv to buy it which my parents won't allow.........hope u understand my problem........so please suggest me sumthng to do now...........plzzzzzzzzzzzz.............

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AkashnArsenal
milksama
Join Date 09/2005
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Reply #11 February 23, 2010 4:53:22 PM
from Stardock ForumsStardock Forums

Unfortunately if you're tied to XP, this is your only recourse. Maybe get your parents interested in DeskScapes so you can get yourself some funding?


Mike

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