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MACCD
Join Date 02/2008
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Deskscapes 3 eating all my memory up

November 17, 2009 10:02:54 AM from Stardock ForumsStardock Forums

I am running Windows 7 x64 on a Phenom X3, 6GB Ram, ATI 4770 with Dual Screen Setup. So when i start a game it appears on the first screen what is normal. On the second screen i see the desktop where descscapes stops working and stands still. The explorer process is growing bigger and bigger. It eats up all my RAM. It doesn't matter what dream i use. When i disable descscapes the problem disappears. Any ideas how to solve this?

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MACCD
Neil Banfield
Join Date 04/2001
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Reply #1 November 17, 2009 10:14:57 AM
from WinCustomize ForumsWinCustomize Forums

Would you by any chance have the beta 9.11 drivers installed?

We are aware there is a huge bug in those drivers which causes them to leak memory in explorer when DS is running after a game has started. 

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MACCD
MACCD
Join Date 02/2008
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Reply #2 November 17, 2009 11:07:30 AM
from Stardock ForumsStardock Forums

I do not understand what you want to say. Is the bug in 9.11 or other versions? Currently i am running 9.10. Should i update now?

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MACCD
ablev1
Join Date 07/2001
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Reply #3 November 17, 2009 11:17:08 AM
from WinCustomize ForumsWinCustomize Forums

I have the same problem like you, MACCD and i don´t think that this is a bug in the drivers.

I believe, it´s a bug in DS3.

I´ve uninstalled DS3 and going back to the old free version of DS.

The problem is gone, all games runs good and the explorer process is normal.

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MACCD
MACCD
Join Date 02/2008
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Reply #4 November 17, 2009 11:33:56 AM
from Stardock ForumsStardock Forums

Tomorrow i will get a Nvidia GTX 260. So i will see if it is a driver bug.

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MACCD
Neil Banfield
Join Date 04/2001
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Reply #5 November 17, 2009 11:39:32 AM
from WinCustomize ForumsWinCustomize Forums

Quoting ablev1,
reply 3
I have the same problem like you, MACCD and i don´t think that this is a bug in the drivers.

I believe, it´s a bug in DS3.

I´ve uninstalled DS3 and going back to the old free version of DS.

The problem is gone, all games runs good and the explorer process is normal.

Which OS are you using?

Also which games are you playing?

We have only been able to reproduce it with a 5770 running the latest ATI drivers after running C&C Red Alert 3.  Other games such as Sins do not show the issue.

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MACCD
ablev1
Join Date 07/2001
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Reply #6 November 17, 2009 11:48:01 AM
from WinCustomize ForumsWinCustomize Forums

I have Win7 64bit.

Core2 Quad 6700

4 Gb Ram and HIS HD3850.

DS3 makes me crazy and very frustrated.

I cant understand why the 2 years old version of DS runs better than the newest.

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Neil Banfield
Join Date 04/2001
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Reply #7 November 17, 2009 11:53:22 AM
from WinCustomize ForumsWinCustomize Forums

Quoting ablev1,
reply 6
I have Win7 64bit.

Core2 Quad 6700

4 Gb Ram and HIS HD3850.

DS3 makes me crazy and very frustrated.

I cant understand why the 2 years old version of DS runs better than the newest.

There is no legally licensed older version of DS for Windows 7.

The issue with the leak is the newer version of DS uses an api to detect fullscreen games and the leak happens in response to this call.  We have a possible workaround which alters how often the call is made and so limits the leak to being much smaller, but ultimately our tests have only shown this on 64 bit Windows 7 with an ATI board which means right now the thinking is this is a video driver glitch.

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ablev1
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Reply #8 November 17, 2009 11:56:03 AM
from WinCustomize ForumsWinCustomize Forums

For example.

Star Wars the force with DS3

The same game with DS1

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ablev1
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Reply #9 November 17, 2009 12:15:29 PM
from WinCustomize ForumsWinCustomize Forums

For me it looks like, that DS3 working not properly with ati drivers, but in the next days comes a new ati driver and i´ll try again DS3.

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ablev1
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Reply #10 November 17, 2009 12:52:10 PM
from WinCustomize ForumsWinCustomize Forums

I had forgotten, if i run a game with DS3 and i change the background from a dream to a wallpaper, the explorer process goes back to the normal size.

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MACCD
Neil Banfield
Join Date 04/2001
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Reply #11 November 17, 2009 3:17:46 PM
from WinCustomize ForumsWinCustomize Forums

We have modified DS to use a different api which does not seem to trigger the same memory issue when a fullscreen game is running.

Hopefully we can put this up as an update this week.

So far we have been unable to reproduce it on nvidia boards.

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ablev1
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Reply #12 November 17, 2009 3:30:49 PM
from WinCustomize ForumsWinCustomize Forums

Sounds good.

Thanx for your answer, Neil.

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MACCD
MACCD
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Reply #13 November 17, 2009 4:46:32 PM
from Stardock ForumsStardock Forums

Very nice. Excellent support. Thanks.

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