Hello all.

I would really appreciate some help regarding the continuing registration issues with new WindowBlinds 7 updates though Impulse.  I'm admittedly frustrated about this issue and, quite honestly, am not only sick of it, I'm also tired of reading some of the poor replies from Stardock staff.

As with many others, I cannot update my existing installation of WindowBlinds 7 beta 1 - even though the latest update is showing as "Available" in Impulse.  The issue, of course, is related to my Object Desktop registration.  My current registration code is good through March, 2010.  However, when trying to update to the latest beta version, I'm greeted with an "invalid registration" error with each attempt.

Someone at Stardock needs to wake up and understand that this is now getting outright ridiculous!  This is an issue that's lasted for a long time now and is one that should have been resolved a long time ago.  Additionally, it would also be appreciated if Stardock staff members would *stop* giving what's quickly become a 'default' answer to this problem - "WindowBlinds 7 is beta software and if you don't like dealing with the issues that come with using beta software, then don't install it."

It's difficult to understand that response since this particular issue is a registration problem - NOT a beta software problem.  Personally, once the software is actually able to be installed, I've had absolutely no problems at all with it!  Therefore, once again, this is NOT a beta software issue - rather - it's a registration problem related to WindowBlinds 7 and Impulse.  Period.

To imply that paying customers are being unreasonable with their complaints surrounding this problem is insulting.  And - it's something I won't forget when my registration nears its expiration.

Now, with that out of the way, I have attempted to fix the problem as described in a couple posts I found that didn't just tell users to stop using beta software.  As of this post, none of the suggestions have resolved the problem.

I have:

• Reset the data through the "Preferences" section in Impulse.
• Checked for - and installed - updates to Impulse.
• Deleted the "odntbasic.xml" file and refreshed Impulse using the F5 key.
• Attempted to re-validate the WindowBlinds installation in Impulse.

Again, nothing has worked and, while I can see the update is available, I still cannot install it when selecting the "Update" button.

I know I've voiced my frustrations in this post and I hope you understand why I am frustrated.  In my opinion, this should simply have been resolve so very, very long ago. 

With that said, if you have read my post and can offer any advice on a possible resolution that I haven't yet attempted - rest assured - I will be sincerely thankful for your offer to assist me.

Thanks in advance for any help you provide.