Search
Forum Home | Login
gef
gef
Join Date 08/2001
+15

Assistance required

DesktopX

July 7, 2009 9:28:32 AM from WinCustomize ForumsWinCustomize Forums

I don't know if anyone has had this problem but when I try to load DesktopX I get a ' DesktopX has stopped working' message.

I have clered the cache and uninstalled DesktopX and then re-installed but I still get the same error message. This happened once before and the only way I could fix it was to reinstall the operating system.

I am running Vista Ultimate.

Any help would be appreciated.

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
gef
ZubaZ
Join Date 11/2001
+917
Reply #1 July 7, 2009 9:36:52 AM
from WinCustomize ForumsWinCustomize Forums

There is likely an entry in the Windows event log.  It may help

http://support.microsoft.com/kb/308427

 

+1
Reason for Karma (Optional)
Successfully updated karma reason!
gef
DrJBHL
Join Date 04/2002
+4247 moderator
Reply #2 July 7, 2009 10:01:10 AM
from WinCustomize ForumsWinCustomize Forums

Zubaz just gave you the best answer. 

Reason for Karma (Optional)
Successfully updated karma reason!
gef
gef
Join Date 08/2001
+15
Reply #3 July 7, 2009 11:03:44 AM
from WinCustomize ForumsWinCustomize Forums

Thanks for the info - unfortunately, I do not fully understand what to do next.

This would appear to be what I am looking for though :

+

System

 

   

-

Provider

 

     

[ Name]

Application Error

 

   

-

EventID

1000

 

     

[ Qualifiers]

0

 

   
 

Level

2

 

   
 

Task

100

 

   
 

Keywords

0x80000000000000

 

   

-

TimeCreated

 

     

[ SystemTime]

2009-07-07T12:31:41.000Z

 

   
 

EventRecordID

6635

 

   
 

Channel

Application

 

   
 

Computer

Geoff-PC

 

 

    
 

Security

 

-

EventData
         

 

     

DesktopX Builder.exe

 

     

0.0.0.0

 

     

47ed42fe

 

     

DesktopX Builder.exe

 

     

0.0.0.0

 

     

47ed42fe

 

     

c0000409

 

     

0002eb7c

 

     

b8

 

     

01c9fefee15b9461

 

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

gef
ZubaZ
Join Date 11/2001
+917
Reply #4 July 7, 2009 11:23:17 AM
from WinCustomize ForumsWinCustomize Forums

Not much help there (yet).  Go ahead and fire off an email to support.  Be sure to include this error, your OS, DX version, and anything that you changed recently (new apps, MS updates, etc)

Reason for Karma (Optional)
Successfully updated karma reason!
gef
Bichur
Join Date 10/2003
+253
Reply #5 July 7, 2009 11:42:49 AM
from WinCustomize ForumsWinCustomize Forums

 

uac on or off?

Reason for Karma (Optional)
Successfully updated karma reason!
gef
yrag
Join Date 08/2001
+393
Reply #6 July 7, 2009 12:37:52 PM
from WinCustomize ForumsWinCustomize Forums

6635 is “no corresponding fault module”. Running Kaspersky? Something with pro active defense is running.

Reason for Karma (Optional)
Successfully updated karma reason!
gef
gef
Join Date 08/2001
+15
Reply #7 July 7, 2009 1:05:59 PM
from WinCustomize ForumsWinCustomize Forums

1. No new programs added

2. UAC Off, ( you mean some people turn it on ?? )

3 Eset Nod 32 - can't tell if that is set for pro active or not.

Funny, everything was OK when I turned the computer off !!

Reason for Karma (Optional)
Successfully updated karma reason!
gef
Bichur
Join Date 10/2003
+253
Reply #8 July 7, 2009 1:39:10 PM
from WinCustomize ForumsWinCustomize Forums

2. UAC Off, ( you mean some people turn it on ?? )

 

found some other posts after vista sp1 mentioning dtx crashing with uac off, but working with it on...

Reason for Karma (Optional)
Successfully updated karma reason!
gef
gef
Join Date 08/2001
+15
Reply #9 July 7, 2009 5:08:28 PM
from WinCustomize ForumsWinCustomize Forums

found some other posts after vista sp1 mentioning dtx crashing with uac off, but working with it on...

Been running sp1 since it came out with DX working perfectly - till now, but at this point I'm willing to try anything.

Thanks for mentioning it though.

Reason for Karma (Optional)
Successfully updated karma reason!
gef
Ausvet
Join Date 08/2001
+236
Reply #10 July 7, 2009 7:26:39 PM
from WinCustomize ForumsWinCustomize Forums

The problem arose after SP1 in Vista Ultimate but then after SP2 it seemed to be corrected.

The fix back then was courtesy of Vad_M    .......................................

adjust the UAC through Stardock Tweak Vista:

1. Press "Security" button. Then select the "Medium-low security" item in the "Overview" tab not the lowest setting as previous

2. Go to "Advanced" tab and select "Silently succeed" if you are an administrator and "Silently ignore" in the other case, do this even though the two appear to be mutually exclusive.

The item "Programs requesting elevation must be signed and verified" must to be unchecked!

You will never see the UAC message box after these simple tweaks. However all of DX options will work correctly.

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: