I bet the Captain would've solved that if he were in fighting form.
Don't worry, I tried orright.... rang Jetstar but got nowhere due to it being Sunday.
There should be a person at the airlines with whom you can communicate.
That was the other part of the problem... the area that deals with this kind of thing is only open Monday to Friday 9.00am to 4.00pm. So the person I got was a ticketing clerk who didn't give a shit: "Call back tomorrow when the ground staff are on duty.
Hmmm, fine way to run an airline! NOT!!!! A passenger has issues created by the check-in staff, and there's nobody available to sort it out because it's a weekend. WTF, their effing planes fly all weekend, so staff should be on duty at ALL times to resolve passenger issues.... particularly if the lower echelon airline staff created them.
It sucks when:
* the airline fucks up and you can't reach down the phone to throttle the bastard on the other end who simply doesn't give a shit.
* the airline fucks up and tells you that your ticket is forefieted because you didn't make the flight they wouldn't allow you to board.
* the airline says that if you pay an extra $70 they'll put you on a flight you've already paid for, but at another time.
* you demand somebody rings you back during regular office hours to resolve 'their fuck up' and nobody does.
* you're not on one of their flights after a ginormous bowl of curried cabbage, so the airline has to refund all passengers fares due to the stench.
..........................................................
The call back I was promised still hasn't arrived... if it hasn't in the next hour I'm going on a rampage like none they've seen before... and I shall call them to inform of my intentions. The threat of adverse publicity (TV and print media coverage) may change their minds to satisfactorily rectify the situation, but if not.... it's all out WAR.
I'm normally a passive, non-aggressive person who believes in live and let live, but I'm severely pissed off (and that's the worst thing anyone can do, get me riled up) and those persons responsible for the debacle WILL suffer. It cost us $50.00 to get Shaunna to the airport and back - and all for NOTHING - so my usually dormant mean streak has been awoken with a vengeance... and I will fight back with great ferocity. BASTARDS!!!!!