With soft ware it is occasional that one would experience issues,I have had many issues with other software, I have yet been able to install far cry on my Vista box. I realize many think a PC is universal and every thing installed should work universally, but they dont. PC's are not like a CD player where you can insert any CD in to it and expect it to work flawlessly every time.
With thousands of possible software and hardware configurations out there, one should realize not every thing installed will work perfectly, if at all. But considering what the SD Products do, compared to most other software that runs akin to the OS,I think the software works for the majority of the people Just fine. The difference is with SD as xompared to many other companies is, when you post a problem on the forums you most likely will get a response directly from them, if not directly from the CEO himself.
Calling the SD people liars to bring attention to your issue will not prompt a faster response time, nor warrant anyone to want to offer assistance.
Is it really fanboi behavior or a community simply defending friends being attacked? I personally consider the SD staff as friends, as I have chatted up the lines with many of them for years and years, some on a daily basis. We have shared many personal tragedies and triumphs together, when the chips were down these Kind people were there to boost my spirits and lighten my day, and I in kind. Many of the community have even gone the way to even meet up with them for coffe or lunch. I hope one day in my travels, to beable to meet up with the staff and share a Pizza with them.
SD is a part of the skinning community, so to come to one of the communitys sites and attack them, one should expect the community to rally to their defense..