I can understand the frustration neophil78 and liquidguru.
You and the rest of the folks, that are having problems, do need to email support@stardock.com. If there is going to be any chance for a fix for the problem then support needs to hear that in fact there is a problem.
Just using myself and yourself as an example, differences in the the systems and OS we are running taken into consideration, what could be causing you and others problems and not me? I'm running XP Home SP3, 32 bit, on a P4 2.6GHz system with 2GB memory. Could it be ISP related? (yes I read you have no problems with other sites) Have you asked your ISP for assistance? In other words eliminate/identify what may be the cause.
Another thought, could it be Anti-virus, Anti-spyware/malware or Firewall related? I run AVG 8 Free, SpywareBlaster and Zone Alarm.
Oh, and I'm not a Stardock person, just a member of the community like you.