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CarGuy1
CarGuy1
Join Date 03/2007
+548

WinCustomize Subscription(s)

January 14, 2009 6:11:32 PM from WinCustomize ForumsWinCustomize Forums

Since there's a subscription drive I decided to renew my subcription and add another year to it. I clicked on the banner on the main page and went through checkout and now it seems I have 2 subscriptions, one that expires on 11/06/2010 and one that expires on 1/14/2010.

Can someone merge these for me? My new expiration date should be 11/6/2011.

Thanks 

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CarGuy1
Tailsgirl
Join Date 12/2008
+321
Reply #1 January 14, 2009 6:44:54 PM
from WinCustomize ForumsWinCustomize Forums

I think they said something about the new site subscriptions, purchasing 1 year, would now equal 2, don't know if that's in effect now though CG 

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CarGuy1
DrJBHL
Join Date 04/2002
+4237 moderator
Reply #2 January 14, 2009 6:58:55 PM
from WinCustomize ForumsWinCustomize Forums

TG....I think that was a "proposal" and 'hopefully' a commitment.

Hope the latter!

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CarGuy1
HG_Eliminator
Join Date 07/2002
+354 wcwizop
Reply #3 January 14, 2009 7:14:38 PM
from WinCustomize ForumsWinCustomize Forums

one that expires on 11/06/2010 and one that expires on 1/14/2010.

 

 

TG if you notice instead of adding another year and extending the sub it appears to have, added a second sub to the same year..

 Which would be understandible if he had dual personalities.

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CarGuy1
ZubaZ
Join Date 11/2001
+917
Reply #4 January 14, 2009 7:26:35 PM
from WinCustomize ForumsWinCustomize Forums

email sales@stardock.com to have this fixed.

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CarGuy1
Tailsgirl
Join Date 12/2008
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Reply #5 January 14, 2009 7:30:03 PM
from WinCustomize ForumsWinCustomize Forums

Yep HG, saw that, it was just confuzzling

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CarGuy1
CarGuy1
Join Date 03/2007
+548
Reply #6 January 14, 2009 7:51:40 PM
from WinCustomize ForumsWinCustomize Forums

Support ticket sent.

I'd like to point out to others not to make the same mistake as I did and go through subscriber resourses to renew, instead of clicking on that "Big, Inviting Banner" on the main page.

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