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DrJBHL
DrJBHL
Join Date 04/2002
+4312

Impule and Sound Packager

November 13, 2008 12:50:36 PM from WinCustomize ForumsWinCustomize Forums

I'm getting "Error Retrieving Data" message when trying to update SoundPackager, Theme manager updated w/o any problems.

Info:

 WindowBlinds version : WindowBlinds 6.3 (build 110 x86 - Vista Edition)

WindowBlinds is installed correctly on this PC 
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8400M GS 

Wblind.dll 2008/09/22 16:59:20
Wbsrv.dll 2008/09/22 16:59:22
Wbconfig.exe 2008/09/09 18:46:32
Wbload.exe 2008/04/28 10:35:14
Wbhelp.dll 2008/04/28 10:35:07
Tray.dll 2008/04/28 10:35:21
Wbload.dll 2008/04/28 11:34:28

Also, my 'Score' is 3. How does one improve that?

My thanks for any help offered!

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DrJBHL
DorkCoffeez
Join Date 03/2006
+115
Reply #1 November 13, 2008 4:31:03 PM
from WinCustomize ForumsWinCustomize Forums

I was able to replicate that issue and I have reported it up to the developers.

The score is the number score that Vista has given your machine hardware. You would have to improve portions (likely the ones scoring the lowest) to improve the Vista score.

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DrJBHL
raggedy ann
Join Date 01/2004
0
Reply #2 November 13, 2008 9:24:29 PM
from WinCustomize ForumsWinCustomize Forums

I'm getting the same thing but mine is on XP      WindowBlinds version : WindowBlinds 6.3 (build 68 x86)

WindowBlinds is installed correctly on this PC 
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to ATI Radeon HD 3850 AGP

Wblind.dll      2008/10/17 15:12:20
Wbsrv.dll      2008/09/16 07:31:42
Wbconfig.exe      2008/09/09 18:46:32
Wbload.exe      2008/02/14 11:05:14
Wbhelp.dll      2007/08/27 10:54:07
Wbui.dll      2007/12/01 16:43:05
Tray.dll           2007/09/12 16:58:21
Screen.exe      2008/06/13 10:24:09

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DrJBHL
DrJBHL
Join Date 04/2002
+4312 moderator
Reply #3 November 14, 2008 10:36:57 AM
from WinCustomize ForumsWinCustomize Forums

Thanks, Seabass!  Not fixed yet. Not complaining...just updating (LOL).

DrJ

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DrJBHL
DorkCoffeez
Join Date 03/2006
+115
Reply #4 November 14, 2008 11:27:24 AM
from Stardock ForumsStardock Forums

Both of you, please go into the Stardock Orb and click off 'Show Pre-Release..'. The update you are seeing is likely the beta which is not available though it is listed. After that Impulse will likely show that the product is installed. Please let me know if this is the case for both of you.

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DrJBHL
DrJBHL
Join Date 04/2002
+4312 moderator
Reply #5 November 14, 2008 11:46:09 AM
from WinCustomize ForumsWinCustomize Forums

Did as you asked, sir. The "Show Beta" was indeed checked. I unchecked it and closed Impulse then reopened it and "there waren't nuttin' thar!"

I conclude that you're right and this was a Beta not ready for download.

Doc smiles and says,"Thank you Seabass!".

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DrJBHL
DrJBHL
Join Date 04/2002
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Reply #6 November 14, 2008 11:49:26 AM
from WinCustomize ForumsWinCustomize Forums

*sorry, double posted.

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DrJBHL
DorkCoffeez
Join Date 03/2006
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Reply #7 November 14, 2008 2:45:38 PM
from Stardock ForumsStardock Forums

Another update to that. The beta has been republished and should be working now. You might see little quick updates after the first update. If the only change in the number of the update is in the last group of numbers it isn't a content update, just an Impulse/developer update. If you like you can now get the beta of Sound Packager with out issue.

 

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DrJBHL
angus1949
Join Date 12/2007
+646
Reply #8 November 14, 2008 2:49:49 PM
from WinCustomize ForumsWinCustomize Forums

I use XP SP2 and Sound Packager updated perfectly through Impulse.  I am however getting that error about the MyColors AMD Game Desktop.  I have already registered my key in Impulse.

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DrJBHL
DrJBHL
Join Date 04/2002
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Reply #9 November 14, 2008 3:56:55 PM
from WinCustomize ForumsWinCustomize Forums

back atcha Travis!

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DrJBHL
DorkCoffeez
Join Date 03/2006
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Reply #10 November 14, 2008 4:02:46 PM
from WinCustomize ForumsWinCustomize Forums

angus1949 - check to see if the serial number is listed in the registry menu of Impulse (the key icon in the top right corner). If it is try clicking the Stardock Orb > Other preferences > folders > reset data... and then let Impulse do its thing. See if that does not clear it for you.

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DrJBHL
SteveGosselin
Join Date 10/2001
+12
Reply #11 November 15, 2008 1:42:02 AM
from WinCustomize ForumsWinCustomize Forums

Latest beta build of SoundPackager > Activation Error (stage 4) > "The Windows install/application ID pair does not match - Do you wish to reactivate?" > Yes > Doesn't work

My license > ObjectDesktop Ultimate

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DrJBHL
pmulcahy11b
Join Date 06/2004
0
Reply #12 November 15, 2008 8:35:23 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Darken,
reply 11
Latest beta build of SoundPackager > Activation Error (stage 4) > "The Windows install/application ID pair does not match - Do you wish to reactivate?" > Yes > Doesn't work

My license > ObjectDesktop Ultimate

Same thing here, and I also have Object Desktop Ultimate (that does not expire until February).  Sound Packager doesn't seem to like my registration code after I updated it through Impulse.

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DrJBHL
DorkCoffeez
Join Date 03/2006
+115
Reply #13 November 17, 2008 10:13:21 PM
from WinCustomize ForumsWinCustomize Forums

I was able to replicate this at home with my own install once. Uninstalling and reinstalling the application helped but I sense that it is just a work around. I will be doing a follow up with our testers in the morning to find out if anything in the last publishing might have gotten messed up or missed. Sorry for the trouble guys. Any new details please let me know. Also give the uninstall, restart, reinstall a good try just to be sure.

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DrJBHL
SteveGosselin
Join Date 10/2001
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Reply #14 November 19, 2008 1:53:54 PM
from WinCustomize ForumsWinCustomize Forums

Not fixed in the final build.

Edit [11-21-2008]: The problem is gone, thanks!

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DrJBHL
DorkCoffeez
Join Date 03/2006
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Reply #15 November 25, 2008 5:09:52 PM
from Stardock ForumsStardock Forums

Quoting Darken,
reply 14
Not fixed in the final build.

Edit [11-21-2008]: The problem is gone, thanks!

 

Glad to hear it! If anyone has the same troubles still please make certain to uninstall Sound Packager and restart your machine before reinstalling it again. Clearing the cache helps a great deal. Let us know if it persists after that!

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DrJBHL
Philly0381
Join Date 11/2004
+844
Reply #16 November 25, 2008 5:44:57 PM
from WinCustomize ForumsWinCustomize Forums

Seabass how about this for a problem. 

I updated Sound Packager with no problem.  The program just won't open up, gets about 75% loaded and stops and give an error message that it encountered a problem and needs to shut down.  Thinking this was somehow releated to the recent update to Theme Manager I uninstalled both ran CCleaner and reset data in Impulse and rebooted.  Reinstalled Sound Packager first, still won't load the program.  Reinstalled Theme Manager and opened it.  Went to Applications and clicked Sounds.  You will love this, I was able to change Sound Packages but Sound Packeger won't open. 

Is that wierd or something?

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