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kidooneill
kidooneill
Join Date 08/2004
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ObjectDock Plus version

October 28, 2008 11:45:55 AM from Stardock ForumsStardock Forums

No doubt I am going to feel like silly for asking this but I paid for this product today with paypal and got the confirmation email, however there was no link to download this product???

 

I know I am probably doing something really silly but can someone please tell me where I can download the plus version so I can put in my activation code?

 

Thanks in advance

objectdock
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kidooneill
Philly0381
Join Date 11/2004
+844
Reply #1 October 28, 2008 12:14:55 PM
from WinCustomize ForumsWinCustomize Forums

I have never used paypal, but from what little I have read about it, it takes longer for things to happen then using a credit/debit card.  Once everything is processed you should get a message providing the links. 

Silly question but are you sure then weren't in the confirmation email?

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kidooneill
ZubaZ
Join Date 11/2001
+917
Reply #2 October 28, 2008 12:50:28 PM
from WinCustomize ForumsWinCustomize Forums

While you are waiting, download Impulse and install it.  Register with the email address you used for Paypal and everything should be ready for you.

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kidooneill
highlander
Join Date 01/2007
+64
Reply #3 October 28, 2008 12:55:03 PM
from WinCustomize ForumsWinCustomize Forums

kidooneil,

You had 2 accounts, one under your regular SD account, and the 2nd when you used PayPal. PayPal purchases usually create a new account.

These have been merged and you should be all set, I've sent you an e-mail with your Object Dock info.

 

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kidooneill
kidooneill
Join Date 08/2004
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Reply #4 October 28, 2008 1:09:26 PM
from Stardock ForumsStardock Forums

All sorted now folks, thanks to all who replied

 

Get ready for more questions no doubt

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kidooneill
DorkCoffeez
Join Date 03/2006
+115
Reply #5 October 30, 2008 11:24:51 PM
from WinCustomize ForumsWinCustomize Forums

http://wiki.wincustomize.com/wiki/ObjectDock

For the next set of questions look here.

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kidooneill
sighman_tx
Join Date 06/2007
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Reply #6 November 11, 2008 10:38:44 PM
from WinCustomize ForumsWinCustomize Forums

I just can't get ObjectDock to activate. I copy and paste my code from email and it just gives errors when activating. I went so far as to instal Impulse and all my registration infomation is there. I have turned off my anti-virus and firewall and still no joy. What am I missing? Here's the error i get from the log:

 

Using silent activation with null serial mode.

 

Application start: 2008-11-12 3.12.44

Silent mode

Mode 2

Submitting activation request...

Download: failed HttpSendRequest

Result parsing error (1)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.

 

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kidooneill
DorkCoffeez
Join Date 03/2006
+115
Reply #7 November 11, 2008 11:46:27 PM
from WinCustomize ForumsWinCustomize Forums

We are having some small isolated troubles with our activation servers.


Here is the guide for attempting to do the activation offline. If you do not get a responce when you email off the code please send a copy of the code to support@stardock.com and we will attempt to manually take care of it for you.


https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447

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kidooneill
quickdraw07
Join Date 08/2010
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Reply #8 August 16, 2010 7:06:37 PM
from WinCustomize ForumsWinCustomize Forums

Quoting highlander,
reply 3
kidooneil,

You had 2 accounts, one under your regular SD account, and the 2nd when you used PayPal. PayPal purchases usually create a new account.

These have been merged and you should be all set, I've sent you an e-mail with your Object Dock info.

 

 

I think i may have the same problem. I paid via paypal last night but I have not received an activation code.

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kidooneill
scharchuk
Join Date 09/2008
+17
Reply #9 August 16, 2010 7:29:02 PM
from WinCustomize ForumsWinCustomize Forums

You do realize that its been nearly 2 years since this topic was last used? Simple answer. Don't use Paypal. I don't trust it for a very good reason...

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kidooneill
quickdraw07
Join Date 08/2010
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Reply #10 August 16, 2010 8:39:33 PM
from WinCustomize ForumsWinCustomize Forums

Yes I realize that this thread is 2 years old but I am still having the same issue. At least I think I'm having the same issue. It seems like there was a simple fix and I am hoping it is the same in my case. And I trust paypal more than I trust some software company that I hadn't heard of before the other day when I decided to try this program for free.

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kidooneill
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #11 August 16, 2010 9:09:28 PM
from WinCustomize ForumsWinCustomize Forums

You can merge your paypal account and SD account here.

https://www.stardock.com/support/registrations/

See if that resolves your issue.

 

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kidooneill
Island Dog
Join Date 06/2003
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Reply #12 August 16, 2010 9:17:03 PM
from WinCustomize ForumsWinCustomize Forums

Quoting scharchuk,
reply 9
You do realize that its been nearly 2 years since this topic was last used? Simple answer. Don't use Paypal. I don't trust it for a very good reason...

Sometimes PayPal is all that someone has available.  I have used it for many years without issue, so please lets not start a Paypal discussion in every thread.  All people need to do is make sure the same e-mail is used, or merge the accounts.

 

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kidooneill
Bebi Bulma
Join Date 04/2004
+209
Reply #13 August 16, 2010 9:51:17 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Island Dog,
reply 12

Quoting scharchuk, reply 9You do realize that its been nearly 2 years since this topic was last used? Simple answer. Don't use Paypal. I don't trust it for a very good reason...
Sometimes PayPal is all that someone has available.  I have used it for many years without issue, so please lets not start a Paypal discussion in every thread.  All people need to do is make sure the same e-mail is used, or merge the accounts.

 

Agreed, been using it for years, never had an issue.

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