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Problems with applications

September 30, 2008 3:12:50 AM from WinCustomize ForumsWinCustomize Forums

About half of the applications on my objectdock crash immediately or shortly after opening them, and only do this if launched from the objectdock. Anyone know what this might be?

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ZubaZ
Join Date 11/2001
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Reply #1 September 30, 2008 9:37:54 AM
from WinCustomize ForumsWinCustomize Forums

Can you provide more information?

  • What apps?
  • What version and build of OD?
  • What version and build of OS?
  • What is the exact error on crash?
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Reply #2 September 30, 2008 10:12:46 AM
from WinCustomize ForumsWinCustomize Forums


What apps?
Like half of them i.e. iTunes, Thunderbird, Google Chrome, WoW, Trillian
What version and build of OD?
Plus, but I had the same problem with the free version.
What version and build of OS?
Operating system? Vista SP1
What is the exact error on crash?
The program just stops responding, so I have to close it with task manager or by right clicking it on the taskbar.

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Hankers
Join Date 04/2004
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Reply #3 September 30, 2008 10:32:24 AM
from WinCustomize ForumsWinCustomize Forums

Please contact support@stardock.com with the information used to purchase your copy of OD+. They will be able to assist you.

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highlander
Join Date 01/2007
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Reply #4 September 30, 2008 10:39:22 AM
from WinCustomize ForumsWinCustomize Forums

Skinny,

I checked your account and it does not show OD+ listed, could you have used a different e-mail address for your purchase? Maybe you used PayPal?

Send us an e-mail at support@stardock.com, as Hankers suggested. Include your OD+ serial number.

 

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Skinnytroll
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Reply #5 September 30, 2008 11:45:48 AM
from WinCustomize ForumsWinCustomize Forums

Wait you need an account for plus? Oh I guess this isn't plus then..

I thought they just upgraded the free version and called it plus or something.

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highlander
Join Date 01/2007
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Reply #6 September 30, 2008 12:26:59 PM
from WinCustomize ForumsWinCustomize Forums

Two versions, one is free and called ObjectDock, the other is a paid for version called ObjectDock Plus.

https://www.stardock.com/products/objectdock/

 

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Reply #7 September 30, 2008 12:53:29 PM
from WinCustomize ForumsWinCustomize Forums

Yeah it's the free version.

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ZubaZ
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Reply #8 September 30, 2008 1:11:24 PM
from WinCustomize ForumsWinCustomize Forums

You shouldn't be having these problems with the free version though.

What is the build #?  It's at the bottom of the about window.

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Reply #9 September 30, 2008 2:42:29 PM
from WinCustomize ForumsWinCustomize Forums

1.9

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ZubaZ
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Reply #10 September 30, 2008 3:27:02 PM
from WinCustomize ForumsWinCustomize Forums

That is version . . not build.

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Reply #11 September 30, 2008 3:57:23 PM
from WinCustomize ForumsWinCustomize Forums

536...my bad

 

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Hankers
Join Date 04/2004
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Reply #12 September 30, 2008 4:34:53 PM
from WinCustomize ForumsWinCustomize Forums

Can you do a screenshot and post it here? - Click on Configure ObjectDock icon and then on Docklets in the left panel and post that screenshot.

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Wizard1956
Join Date 01/2008
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Reply #13 September 30, 2008 10:43:35 PM
from WinCustomize ForumsWinCustomize Forums

Version 1.90-Build 534 is the free version I have used since Dec,07 and it has never crashed,not once during daily use by a total computer dummy.Is mine configured wrong,or should I blame Vista?

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Reply #14 October 1, 2008 6:30:52 AM
from WinCustomize ForumsWinCustomize Forums

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Hankers
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Reply #15 October 1, 2008 7:25:49 AM
from WinCustomize ForumsWinCustomize Forums

I don't see any docklets that would cause issues. If you haven't done so already, please email support@stardock.com and start a trouble ticket. They will be able to assist you.

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Reply #16 October 1, 2008 7:54:42 AM
from WinCustomize ForumsWinCustomize Forums

Will do.

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Reply #17 October 1, 2008 11:51:28 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Zubaz,
reply 8
You shouldn't be having these problems with the free version though.
As opposed to this happening with Plus?

 

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Hankers
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Reply #18 October 1, 2008 12:30:05 PM
from WinCustomize ForumsWinCustomize Forums

As opposed to this happening with Plus?

This shouldn't be happening with either the 'free' version or the 'Plus' version. Support will be able to determine what is conflicting and causing the issues.

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Reply #19 October 2, 2008 8:59:31 PM
from WinCustomize ForumsWinCustomize Forums

Apparently not.

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