hi all

i just got the subscription to wincustomise , when i use the browser i go to skins and theames none of the  downloads i try work  just get failed message all the themes are in the libary but in the description bit it just says (the website cannot display the page http500)

also allso when i click on Subscriber Resources all i get is( Retrieving the COM class factory for component with CLSID {D96216AD-DB59-449A-A039-CF0027F135A6} failed due to the following error: 8007007e. )

thanks if anyone can help