Search
Forum Home | Login
neophil78
neophil78
Join Date 06/2003
+67

Wincustomize personal sites

Settings not working

September 9, 2008 6:07:47 PM from WinCustomize ForumsWinCustomize Forums

Anyone from Stardock or Wincustomize webmaster could have a look to the fact that's it's impossible to update/reset images on personal site ? (neither through Wincustomize directly, neither through Impulse ==> "Upload has not initialized properly. Upload requires JavaScript and Flash Player 9 or later." (of course i already get the latest java version perfectly installed and working and same for Flash Player )

 

(Win XP SP3 + IE7 french)

 

These are kind off details which are really tiresome

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #1 September 9, 2008 6:11:42 PM
from WinCustomize ForumsWinCustomize Forums

Auto answer LoL

i found a way (and probably the only one): clicking on "My Account" forums feature 

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #2 September 9, 2008 6:15:50 PM
from WinCustomize ForumsWinCustomize Forums

Re auto answer LoL

I spoke to fast, not working for desktop screenshot

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #3 September 9, 2008 6:58:33 PM
from WinCustomize ForumsWinCustomize Forums

Moved to Site Issues.

 

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

neophil78
BONEHEADdb
Join Date 10/2004
+108
Reply #4 September 9, 2008 7:29:19 PM
from WinCustomize ForumsWinCustomize Forums

Had the same problem, had to reinstall JavaScript and reboot. Now it works.

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #5 September 9, 2008 11:55:00 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Drill'n Boss,
reply 4
Had the same problem, had to reinstall JavaScript and reboot. Now it works.

done it (and on 2 PC's), and still the same

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
andrew_
Join Date 03/2005
+53
Reply #6 September 10, 2008 10:03:03 AM
from WinCustomize ForumsWinCustomize Forums

Some something I want to lend about this issue;

JavaScript is not the same thing as Java. They are two completely different subsystems in a browser. Typically, browsers ship with their own javascript engine implementation. This is not something you can normally reinstall or uninstall without uninstalling/reinstalling the entire browser. Java is a VM (Virutal Machine) and is run by a browser through plugins.

I've verified that image upload (avatar, personal, desktop) for the forums, impulsedriven and joeuser are working for IE6 (excluding impulsedriven), IE7, Firefox 2.x, Firefox 3.x, Opera and Safari. I'm updating the message today which displays if the upload failed to initialize. It was failing to display the correct minimum version number. The minimum version of flash which you need installed is 9.0.28. If you dont have that version, I highly reccommend that you update. It seals up several nasty security holes.

Followup;

I uninstalled Flash completely from my system. When I visited the Account Images page, I was greeted with 'Upload has not initialized properly. Flash v9.0.28 or greater is required.' Which is the correct behavior. When I then installed flash, I was able to use the page properly.

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #7 September 10, 2008 12:28:06 PM
from WinCustomize ForumsWinCustomize Forums

I uninstalled Flash completely from my system. When I visited the Account Images page, I was greeted with 'Upload has not initialized properly. Flash v9.0.28 or greater is required.' Which is the correct behavior. When I then installed flash, I was able to use the page properly.

Though, i uninstalled FlashPlayer (9.0.124 which was correctly installed) reboot, then re installed Flash Player V 9.0.124, which is the latest french version avaible :!!!! - and not 9.0.28 - reboot, launch to forums, go to "My account/images" didn't have any error message like "Upload has not initialized properly . Upload requires JavaScript and Flash Player 9 or later." (but i still got it with through Impulse ),   then upload my screenshot image, in a first time it seemed to be correctly uploaded - and i got a message it was - but when refreshing the page, it was gone ... Though, still in trouble ...

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
andrew_
Join Date 03/2005
+53
Reply #8 September 10, 2008 12:55:57 PM
from WinCustomize ForumsWinCustomize Forums

I'm sorry, I cannot reproduce that problem. Upload of desktop screenshot has succeeded with every test I have performed. Multiple machines, multiple browsers.

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
jazzymjr
Join Date 03/2004
+98
Reply #9 September 10, 2008 2:25:50 PM
from WinCustomize ForumsWinCustomize Forums

I can't update my desktop screenshot on my personal site either.  It says it is uploaded successfully, but the image did not change.  Running IE 7.  This has been going on since last week. 

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #10 September 10, 2008 2:57:41 PM
from WinCustomize ForumsWinCustomize Forums

I can't update my desktop screenshot on my personal site either. It says it is uploaded successfully, but the image did not change. Running IE 7. This has been going on since last week.

Cool, i'm not the only one

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
andrew_
Join Date 03/2005
+53
Reply #11 September 10, 2008 3:01:08 PM
from WinCustomize ForumsWinCustomize Forums

AH, see, we're mixing which sites we're talking about

The wincustomize personal sites (ex; codemonkey.wincustomize.com) are a little busted at the moment. That much is true. To update your account images, use the my account pages on the forums. https://forums.wincustomize.com/account/images That page is tested as working (as I replied earlier)

Wincustomize.com and the WC Personal Sites are in dire need of attention. Everyone knows this, and it's on our radar.

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
elvee
Join Date 03/2001
+113
Reply #12 September 10, 2008 3:09:04 PM
from WinCustomize ForumsWinCustomize Forums

Ah Great! Thanks andrew!

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #13 September 10, 2008 5:06:11 PM
from WinCustomize ForumsWinCustomize Forums

To update your account images, use the my account pages on the forums. https://forums.wincustomize.com/account/images That page is tested as working (as I replied earlier)

That's the way i tried firstly, and where in a first time it seemed to be correctly uploaded - and i got a message it was - but when refreshing the page, it was gone

Note: the personal icon & personal image don't have any trouble to be uploaded, it seem to be just on desktop screenshot

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #14 September 10, 2008 7:13:46 PM
from WinCustomize ForumsWinCustomize Forums

Flash v9.0.28 or greater is required

Though, it just can't work as latest Flash version (at least for France) is  9.0.124

Maybe you just have to downgrade the Version of Flash needed ...

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
PurrBall
Join Date 02/2003
+23
Reply #15 September 10, 2008 7:14:30 PM
from WinCustomize ForumsWinCustomize Forums

Desktop screenshot uploaded fine for me, however when I look at it on my PP it has the wrong thumbnail.

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
TyrinGrey
Join Date 01/2008
0
Reply #16 September 10, 2008 10:07:39 PM
from WinCustomize ForumsWinCustomize Forums

Same issues here.  Tried through WC personal page AND the link Andrew listed above. Same issue. I cannot upload image, icon, OR desktop on either page.

 

Running FF3

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
andrew_
Join Date 03/2005
+53
Reply #17 September 11, 2008 1:36:02 PM
from WinCustomize ForumsWinCustomize Forums

Quoting neophil78,
reply 14

Flash v9.0.28 or greater is required
Though, it just can't work as latest Flash version (at least for France) is  9.0.124

Maybe you just have to downgrade the Version of Flash needed ...

124 > 28. That reads that 124 is greater than 28. Looks like someone needs to take some math courses

As stated, Upload of Avatar, Personal Image and Desktop Screenshot has been confirmed working correctly on multiple machines with IE6, IE7, Firefox 2.x, Firefox 3.x, Opera 9.5x and Safari. If those are not working for you, you will have to attempt to troubleshoot the problem locally, as it is going to be an issue with your client (web browser). I always reccommend CCleaner for a thorough cleaning of all temp files and cookies.

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #18 September 11, 2008 2:21:38 PM
from WinCustomize ForumsWinCustomize Forums

124 > 28. That reads that 124 is greater than 28. Looks like someone needs to take some math courses

Not sure 124 > 28 because 28 may be 280 (which will not be surprising as USA gets always the most recent versions ...) and if it was why do i get a message that it's needed to get Flash 9.0.28 or higher. Looks like someone needs to take some logical courses

 

As stated, Upload of Avatar, Personal Image and Desktop Screenshot has been confirmed working correctly on multiple machines with IE6, IE7, Firefox 2.x, Firefox 3.x, Opera 9.5x and Safari

On XP SP3 machines as well ?

 

If those are not working for you, you will have to attempt to troubleshoot the problem locally, as it is going to be an issue with your client (web browser).

It seems i'm not the only one to get the trouble and i get this kind of problem only here (and with different PC's)

 

for a thorough cleaning of all temp files and cookies.

Already done and changes nothing to the trouble

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
andrew_
Join Date 03/2005
+53
Reply #19 September 11, 2008 3:09:30 PM
from WinCustomize ForumsWinCustomize Forums

Please see this post for more details on this issue. A very helpful user has identified a situation in which users are unable to upload. If for some reason this does not clear up the issues other are experiencing, please continue commenting there.

https://forums.wincustomize.com/324030

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
neophil78
Join Date 06/2003
+67
Reply #20 September 11, 2008 3:14:55 PM
from WinCustomize ForumsWinCustomize Forums

I insist, it' clearly a trouble of memorising the web page where should be stored the picture (i can give you the adress of where should be mine, and also a screenshot of this webpage  i took after uploading with the correct image on it, (url= http://web.stardock.net/images/accounts/X/X/XX/memberident/desktop.jpg?XXXXXXXXXXXXX )

Problem is the uploading is not stored correctly

Reason for Karma (Optional)
Successfully updated karma reason!
neophil78
andrew_
Join Date 03/2005
+53
Reply #21 September 11, 2008 3:55:05 PM
from WinCustomize ForumsWinCustomize Forums

It looks like neophil snuck a reply in before I could lock this one up. (Just to reiterate) The WC Personal Sites image upload is a bit broken at the moment, but we know about it and it will be fixed eventually. In the mean time, please use the forums for uploading your account images (https://forums.wincustomize.com/account/images). As per the Moderation Policy for this forum/category, I'm closing this post.

Please do continue discussion of forum account image upload problems on this post https://forums.wincustomize.com/324195

Edit. Whoops. Wrong url Thanks neophil

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: