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Base242
Base242
Join Date 08/2008
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Objectdock - Acer 6920

August 16, 2008 4:26:23 PM from Stardock ForumsStardock Forums
First off! Hello all.
I have been using objectdock for a while now on my XP desktop and on a Vista laptop without any problems only I have just bought a new Acer Aspire 6920 (Vista) and when I try to install it on that all goes well with the installation until I click on the shorcut and it tells me the program has stopped working.
I can install Rocketdock no problem.
Has anyone any ideas?
I have tried several installs from diferent locations, endless reboots but to no avail.
Thanks in advance.
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Base242
Base242
Join Date 08/2008
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Reply #1 August 30, 2008 2:21:01 PM
from WinCustomize ForumsWinCustomize Forums
Doesn't matter, sorted it!
Thanks though for the help!
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Base242
2of3
Join Date 10/2006
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Reply #2 August 30, 2008 2:40:54 PM
from WinCustomize ForumsWinCustomize Forums
I'm sorry you didn't get any responds here. Glad you got it worked out
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Base242
torgrim
Join Date 07/2008
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Reply #3 August 30, 2008 3:09:33 PM
from Stardock ForumsStardock Forums
How did you solve it? I got the same problem on an Acer 8920.
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Base242
secede0
Join Date 08/2008
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Reply #4 August 31, 2008 12:05:00 PM
from WinCustomize ForumsWinCustomize Forums
I also have the same problem with my acer 8920. How do we fix it?
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Base242
BigDogBigFeet
Join Date 12/2005
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Reply #5 August 31, 2008 12:27:16 PM
from WinCustomize ForumsWinCustomize Forums
Not sure but, did you try right clicking and selecting run as admin?
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Base242
secede0
Join Date 08/2008
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Reply #6 August 31, 2008 12:35:18 PM
from WinCustomize ForumsWinCustomize Forums
I tried that. didn't work.
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Base242
secede0
Join Date 08/2008
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Reply #7 August 31, 2008 12:38:14 PM
from WinCustomize ForumsWinCustomize Forums
Base242, how did you sort it? How did you get it working on your acer? Is there anybody who has gotten objectdock working on an acer?
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Base242
da_zman20
Join Date 08/2001
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Reply #8 August 31, 2008 12:38:33 PM
from WinCustomize ForumsWinCustomize Forums
I'm sure it's the run as admin thing... I can't think of anything else it could be... uninstall it, and then run impulse as admin when you reinstall it, or if you install it from a seperate file, run that program as admin... I'm sure that will do it...
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Base242
secede0
Join Date 08/2008
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Reply #9 August 31, 2008 12:56:52 PM
from WinCustomize ForumsWinCustomize Forums
I was really hopeful with installing it using impulse as admin, but it didn't work. Thanks for the idea though, I didn't know about impulse. I am confident that this is not a problem related to "run as admin". It seems to be something only with acer 6920 and 8920.
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Base242
BigDogBigFeet
Join Date 12/2005
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Reply #10 August 31, 2008 4:46:32 PM
from WinCustomize ForumsWinCustomize Forums
Submit a ticket to support@stardock.com and reference this thread. You'll get an auto-response either in your in basket or spam folder if you haven't added them yet to your address book. Note the ticket number. Don't make multiple submissions cause that will just drop you to the bottom of the list. It's a 3-day weekend so expect a response by Friday or early next week.
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Base242
secede0
Join Date 08/2008
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Reply #11 August 31, 2008 10:16:03 PM
from WinCustomize ForumsWinCustomize Forums
Thanks for the tip, I submitted a ticket. In the Mean-time if anybody by chance knows how to fix this it would be greatly appreciated. Thanks!
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Base242
torgrim
Join Date 07/2008
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Reply #12 September 1, 2008 4:28:06 AM
from Stardock ForumsStardock Forums
I have also submitted a ticket now.

I have tried to reinstall it, install it as admin, and other kind of trix with no solution. The same problem all the time and that is "The program has stopped working" as soon as I start it. I will respond to this thread if I found a solution.
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Base242
torgrim
Join Date 07/2008
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Reply #13 September 1, 2008 3:23:42 PM
from Stardock ForumsStardock Forums
After some of my own investigation it seems like Acer eDataSecurity Management is the program to blame. Also some ZoneAlarm users are having problem with this. The problem is in the dll PSDProtect.dll_unloaded. The resolution should be to uninstall Acer eDataSecurity Management. But I´m investigating another way of solving this.
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Base242
BigDogBigFeet
Join Date 12/2005
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Reply #14 September 1, 2008 4:27:17 PM
from WinCustomize ForumsWinCustomize Forums
Sounds like you're making progress torgrim. I hope you nail this one down.
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Base242
secede0
Join Date 08/2008
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Reply #15 September 2, 2008 12:40:00 AM
from WinCustomize ForumsWinCustomize Forums
I uninstalled acer edatasecurity and now objectdock works. Thanks torgrim!
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