That's because they released this product without testing to see if the basic functions work.That is not the case. The QA folks at Stardock are top notch as are the developers and the beta testers that are such a huge part of the Stardock "team'. PCs are complex and you can never test every interaction of HW and SW.If you are having trouble, create a case by emailing support@stardock.com. Give as much information about your OS and the version of IP that you are using. make reference to this post.
Please, whilst I understand that you are only trying to be helpful, there is no need to create a cloud of ignorance here.
My problems with this application have been listed in a seperate thread, see here: https://forums.stardock.com/320230
Everyone that is using Vista experiences either the same or similar issues. There are no 'if's' or 'but's'; we're talking about issues that keep cropping up.
Problems with the most basic features of the application, problems that do not take some kind of vastly different software installation or hardware make-up to cause.
There are no flukes, they are not caused by conflicting applications, they
ARE caused by IconPackager.
I have already e-mailed Stardock numerous times now about issues, the 3rd time my e-mail was ignored and a ticket was not placed.
They did acknowledge the e-mail I sent about the Activation.exe bug, but because I did not visit this forum prior to using IconPackager, I was unware that this issue had already been escalated to their dev team.
If they fix these problems in the next release, great, I really hope they do. It might the only thing that puts some kind of belief into me that they are actually trying to support Vista.
We should not be paying for a product that means to restore something back to normal would be to re-install the OS completely.
P.