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Coffeebandit
Coffeebandit
Join Date 07/2004
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Subscription Renewal

Using Another Payment

July 13, 2008 6:22:59 PM from Stardock ForumsStardock Forums
I have recieved an email to renew my Wincustomize Subscription and attempt to renew it threough my PayPal Buyer Credit Account. The problem is it's going to be taking out of my bank account and I don't want that. How can I get it changed and fast before it goes through my bank account? I would so greatly appreciate any suggestions. I try to call Stardock Support but they were closed. Thanks
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Coffeebandit
ZubaZ
Join Date 11/2001
+917
Reply #1 July 13, 2008 6:38:11 PM
from WinCustomize ForumsWinCustomize Forums
Email sales@stardock.com now and try to call on Monday when they are open.  The shopping cart system is pretty automatic and there isn't much one can do until after the fact.

Perhaps contacting PayPal might help.
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Coffeebandit
Bebi Bulma
Join Date 04/2004
+209
Reply #2 July 13, 2008 6:45:15 PM
from WinCustomize ForumsWinCustomize Forums
From my own experience with paypal, if there is enough funds on your paypal account it will use that, if not it will pull it from your bank/credit card. Not sure about the buy credit account though (I only have regular paypal account).
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Coffeebandit
Coffeebandit
Join Date 07/2004
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Reply #3 July 13, 2008 8:19:55 PM
from WinCustomize ForumsWinCustomize Forums
Thanks, I contacted PayPal and they said I couldn't use the PayPal Buyer Account to buy the subscription.
Bebi, I don't have any funds in the PayPal account so I guess that's why they transfer the funds from my bank. To me, the PayPal is almost confusing. I'm about ready to close it.
But thanks anyway for the suggestions. It looks like I will be calling Stardock tomorrow, (Monday).
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Coffeebandit
DorkCoffeez
Join Date 03/2006
+115
Reply #4 July 16, 2008 5:48:07 PM
from Stardock ForumsStardock Forums
I'm certain sales can get you set up if you are not already. Please let me know if you still have further troubles.
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