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BeastMTL
BeastMTL
Join Date 01/2008
0

A dangerous practice

Changing email addresses

July 8, 2008 8:55:00 PM from Stardock ForumsStardock Forums

Sorry to bring this here, but this is a very dangerous practice.. Sending passwords over email is a huge security risk, not to mention a danger for scams.

You guys should make a secure page to get these things done, and please, make it easy to find.. I hate getting the runaround.

---- Quote ----

Hi,

Please send a change of email address request to our sales department. They can be reached at sales@stardock.com.

Please include both email addresses and your password for verification.

Cheers,

-----------------
Travis G
Stardock Corporation
Technical Advisor

https://www.stardock.com

 

 

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BeastMTL
Jafo
Join Date 03/2001
+1845 sdemployee
Reply #1 July 8, 2008 9:11:06 PM
from WinCustomize ForumsWinCustomize Forums

Well...you can always pop over to Michigan in person.

I'm sure you'd be welcome there to adjust your particulars with a real human interface....

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BeastMTL
Pixeleo
Join Date 04/2008
+53
Reply #2 July 8, 2008 9:24:07 PM
from WinCustomize ForumsWinCustomize Forums
Well...you can always pop over to Michigan in person.


You serious, Jafo?
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BeastMTL
TheD2JBug
Join Date 07/2001
+39
Reply #3 July 8, 2008 9:30:19 PM
from WinCustomize ForumsWinCustomize Forums
How else do you expect them to verify it' you?

YOu can't stick your head through the monitor and Brad will all of a sudden say 'That's BeastMTL, he's in my hockey pool'

facepalm.jpg
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BeastMTL
DaveRI
Join Date 09/2003
+477
Reply #4 July 8, 2008 9:54:07 PM
from WinCustomize ForumsWinCustomize Forums
You guys should make a secure page to get these things done, and please, make it easy to find.


C'mon guys, the guy's got a point - email's about as secure as a paper padlock...
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BeastMTL
TheD2JBug
Join Date 07/2001
+39
Reply #5 July 8, 2008 9:57:01 PM
from WinCustomize ForumsWinCustomize Forums
as is the secure site , if someone has a keylogger foisted on them
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BeastMTL
no_sweat
Join Date 02/2008
+2
Reply #6 July 8, 2008 10:16:34 PM
from WinCustomize ForumsWinCustomize Forums
lol, paper padlock.... good one
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BeastMTL
DorkCoffeez
Join Date 03/2006
+115
Reply #7 July 8, 2008 11:12:16 PM
from Stardock ForumsStardock Forums

It is a matter of verification. We don't require a great deal of personal information for setting up accounts on purpose. However we won't allow just any one to change email, or any account information, with out verification. Things may change as we build into the new systems we are working on like Impulse. However for now this is still the best way for us to make sure that it is you.

Also please refrain from posting support responses directly into forum posts.

If you have any troubles with your account changes or have questions please let me know.
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BeastMTL
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #8 July 9, 2008 4:26:46 AM
from WinCustomize ForumsWinCustomize Forums
It might be better to ask for random letters from the password like you need to login to bank accounts.
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BeastMTL
WebGizmos
Join Date 09/2003
+735
Reply #9 July 9, 2008 5:10:17 AM
from WinCustomize ForumsWinCustomize Forums
Geez....gettin out of bed these days is a dangerous practice. Besides....if anyone steals my info to steal anything from me....it would only be practice.
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BeastMTL
KarmaGirl
Join Date 03/2001
+118 sdemployee
Reply #10 July 9, 2008 9:07:19 AM
from WinCustomize ForumsWinCustomize Forums

We have been asking for the same type of verification for over 10 years and have never had an issue.

It is our policy to request that type of information, and we plan to continue to use this policy. 

To be clear about this, the only time that is requested (or your serial number) is when you are wanting to change your email address.  If you email for support from your registered email address, no information is requested.

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BeastMTL
HouseRalan
Join Date 03/2008
+61
Reply #11 July 9, 2008 11:02:25 AM
from Stardock ForumsStardock Forums
just wait for webcam identity verification

/hides
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BeastMTL
TheDarkKnight2008
Join Date 04/2007
+16
Reply #12 July 9, 2008 10:09:06 PM
from Stardock ForumsStardock Forums
I'd say a really good idea would be sites accepting biometrics... When touch screens become more common, to have a person enter their fingerprint....
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BeastMTL
vStyler
Join Date 11/2004
+919
Reply #13 July 9, 2008 10:15:14 PM
from WinCustomize ForumsWinCustomize Forums
There are sharks in the ocean i swim in.
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BeastMTL
Phoon
Join Date 10/2001
+382
Reply #14 July 9, 2008 10:15:59 PM
from WinCustomize ForumsWinCustomize Forums
I'd say a really good idea would be sites accepting biometrics... When touch screens become more common, to have a person enter their fingerprint....


comments like that should really be followed by a   to help with your "communication problems"   
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BeastMTL
zakai1369
Join Date 04/2007
+139
Reply #15 July 9, 2008 10:51:38 PM
from WinCustomize ForumsWinCustomize Forums
You could always just write your info down and drop it in a FedEx overnight box.



Besides....if anyone steals my info to steal anything from me....it would only be practice.







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BeastMTL
DaveRI
Join Date 09/2003
+477
Reply #16 July 10, 2008 2:25:10 AM
from WinCustomize ForumsWinCustomize Forums
There are sharks in the ocean i swim in.


Betcha' don't chum the water before you jump in though, do ya?   

sorry, couldn't resist.
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