Got the same problem with the last update which i just put on five min ago. After the update some desktop files icons changed back. So i tried by right click -> properties -> icon, to change it. But as soon as i hit apply in the end, i get the same activation error. I was using Impulse to update.
Did not had a problem until five minutes ago. I ran SC, to do a activation, but did no good. And also, i never saw a activation option in Impulse like in SC. Is there none? Or is it hidden somewhere?

TXS for the tip. but no luck by using re-activate

I just want to say to you guys at Stardock Job Well Done! Thank you for resolving this activation issue. Thanks to Seabass as well for your help along the way.

This last update IP4.09b did the trick. No more probs!

Thanks again guys          

I'm very glad to head it Goose40! Please let us know if you have further troubles!

Hello Haerdails. Here's your confirmation. Yes, I can use both IP4 program and change individual icons w/o being prompt to activate the program. One detail though, I did notice that when I change the whole icon package my CD/DVD icon does not get changed until I change it separately. Not a biggy for me. Any thoughts on that Seabass?

Goose

It does seem 4.09b has cured the activation issue (or the activation altogether, but that is unlikely)..

It is nice to see they actually has managed to get rid of the most basic issue with IP4,
I call is basic because without a fully activated product you can't fully utilize it
whether the rest was bugfree or not.

I've repeatedly ran the shell extension, IP, and IPE in sequence and none asks for
activation anymore.

@Seabass, yes it was very nice to have something that works

If it stays that way there's no need bothering with locating the missing tickets, although I hope something has been done to avoid deleting active escalated tickets again.

And whatever you do (and I seriously hope you currently don't), don't run antispam software on tickets that have been replied to by your own staff (you suggested this could've happened, but I hope you meant only replies sent by email only, and not entire tickets with 10+ posts in esupport)

Nope but I have made a note of it and forwared it on. If I get some info I will update rightaway.

That can't be helped actually. If that were the case then any files that support asked for could have any sort of viruses or other MALware that could be a major issue. Since we deal with account and personal information we have to take that threat very seriously. Each week support adjusts email filters and rules to compensate.