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MKANET
MKANET
Join Date 07/2007
+9

No help from support. How long does it take to get an answer?

May 15, 2008 6:30:27 PM from Stardock ForumsStardock Forums
No help from support.  How long does it take to get an answer?
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MKANET
MKANET
Join Date 07/2007
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Reply #1 May 15, 2008 6:30:34 PM
from Stardock ForumsStardock Forums
No help from support. How long does it take to get an answer?
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MKANET
ALMonty
Join Date 01/2002
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Reply #2 May 15, 2008 7:22:36 PM
from WinCustomize ForumsWinCustomize Forums
When did you fill out a ticket with support?
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MKANET
Hankers
Join Date 04/2004
+545 moderator
Reply #3 May 15, 2008 7:47:00 PM
from WinCustomize ForumsWinCustomize Forums
It might be an idea to post your issue here also. The forums are mainly monitored by the Wincustomize community and perhaps someone will be able to help you. Posting a complaint without any information is not the way to get a problem you seen to be experiencing resolved.
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MKANET
MKANET
Join Date 07/2007
+9
Reply #4 May 16, 2008 12:14:34 AM
from Stardock ForumsStardock Forums
Thanks. I submitted the ticket a couple of days ago.

Here's question:

https://forums.stardock.com/311908
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MKANET
Jafo
Join Date 03/2001
+1845 sdemployee
Reply #5 May 16, 2008 12:38:18 AM
from WinCustomize ForumsWinCustomize Forums

It might pay to explain a little more fully here.  That query posted to forums.stardock is anbiguous at best....

Though I expect it'll be more likely resolved here than with SD Support ...

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MKANET
Erk.
Join Date 10/2003
+77
Reply #6 May 16, 2008 4:38:49 AM
from WinCustomize ForumsWinCustomize Forums

 

Where do I change the classic caption button size?

By mkanet Posted May 12, 2008 23:20:32
Okay, I have these gigantic caption buttons.  Where do I change the size of these?  If I change them in Windows, they just get reverted back each time I save my skin.

Hopefully this is a really easy one.  I swear, I've looked and looked!
 
[Moved here, to further assist - Erk]
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MKANET
MKANET
Join Date 07/2007
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Reply #7 May 16, 2008 7:56:20 PM
from Stardock ForumsStardock Forums
Thanks Erk.

I didnt realize this was such a hard question. It's one of the easiest things to do in Windows.
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MKANET
DorkCoffeez
Join Date 03/2006
+115
Reply #8 May 16, 2008 11:45:37 PM
from Stardock ForumsStardock Forums
I went to check on your ticket but I see that you have already gotten the answer 

I am sending a fast reply to you right now if you should have any further questions we can assist with. Sorry for the wait.
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MKANET
vStyler
Join Date 11/2004
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Reply #9 May 17, 2008 7:30:04 AM
from WinCustomize ForumsWinCustomize Forums
anbiguous


  
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MKANET
Bushman
Join Date 08/2001
+17
Reply #10 May 17, 2008 7:37:40 AM
from WinCustomize ForumsWinCustomize Forums
When did you fill out a ticket with support?


Where do you go to do this? I've got a problem uploading and it's been a few weeeks now with no answers.
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MKANET
sydneysiders
Join Date 04/2004
+1042
Reply #11 May 17, 2008 9:40:30 AM
from WinCustomize ForumsWinCustomize Forums
I've got a problem uploading


in the meantime...try the old link.....

WWW Link
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MKANET
eieio
Join Date 03/2003
+52
Reply #12 May 17, 2008 10:43:55 AM
from WinCustomize ForumsWinCustomize Forums
Where do you go to do this?


Right here
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MKANET
MKANET
Join Date 07/2007
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Reply #13 May 17, 2008 7:50:42 PM
from Stardock ForumsStardock Forums
Noooo.. They didnt answer anything. Instead of replying back with an answer. All the support ticket says is:

Travis G
Posted On: May 16 2008 11:43 PM
We're glad to hear your problem has been resolved.

Please let us know if you should have any further questions/concerns.

Cheers,


I'm not sure if they were trying to be funny, but I'm not laughing. I dont understand how something this simple doesnt have an answer. I keep looking at my original question and picture. I dont think I can be any more clear than that.

I went to check on your ticket but I see that you have already gotten the answer  I am sending a fast reply to you right now if you should have any further questions we can assist with. Sorry for the wait.


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MKANET
MKANET
Join Date 07/2007
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Reply #14 May 17, 2008 7:56:06 PM
from Stardock ForumsStardock Forums
Uhhhh... did I miss something? Okay, so where is the solution?

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MKANET
Bichur
Join Date 10/2003
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Reply #15 May 17, 2008 9:06:46 PM
from WinCustomize ForumsWinCustomize Forums







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MKANET
DorkCoffeez
Join Date 03/2006
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Reply #16 May 19, 2008 8:40:03 AM
from WinCustomize ForumsWinCustomize Forums
My apologies for that mkanet. It looks like that multiple tickets got crossed over from you this month. Either it was my mistake or the responce was ment for on of the other tickets. Either way it is be addressed now. Please look for the reply today.
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