WeatherBound

Join Date 10/2005

+71

WC subscription

WC subscription expires on 22 not today

Just tried to log on to WC and rate a wallpaper but said need to buy a subscription.
My subscription Expires on 10/22/07. Today is only the 10/16/07.

I was planning to renew next week and will do so. But things like this should not happen.
If it expires on the 22nd then i should still have full privileges.

Wincustomize please fix or explain why this has happened.

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Philly0381

Join Date 11/2004

+844

WeatherBound I couldn't agree with you more. If they want to send you an email reminder that would be nice.

Probably generated by the server without human intervention.

Have you contacted Stardock yet?

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No. I will do that right now. Was not sure if you go to stardock about this.
Thanks Philly0381

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Philly0381

Join Date 11/2004

+844

You know you may be right about that, but atleast they could point you in the right direction.

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Sad part about stardock support is that it takes a couple of days to get a response.

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ZubaZ

Join Date 11/2001

+917

IRC through Stardock Central?

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thanks everyone

It is resolved. Had something to do with firefox.

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Zoomba

Join Date 11/2002

+114

I just had netdev take a look at your account specifically. We were unable to reproduce the problem when logging in under your account.

How are you trying to rate the skin? Via a web browser, stardock central or the WC skins browser?

Try clearing your cookies and cache, login again and try rating again to see if the problem persists.

-Mike

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I log in on firefox. It had my avatar and name log in but all adds and could not rate things. but i could download things.
I log out and log in and everything went well. haven said that i login and out many times and still did the same thing.
Its working fine now

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haven said that i login and out many times and still did the same thing.

That was earlier this morning

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I helped him on IRC, It worked for me in FF, but not for him. He tried in IE and it worked, then had him retry FF and it finally worked there as well.

Most likely a cache thing.

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