Well We need more info

but you can try this


Well, here is the answer.
Follow these steps and you'll solve your problem. ?
1.Open "Add/Remove Programs" in Control Panel
2.Click "Add/Remove Windows Components" on the left of the window
3.Select "Network service" and click "Detail"
4.Remove the tick in front of the item "UPnP user interface"
5.Click OK, click Next, reboot after finished.
6.If your problem remains, contact your power/battery manufacture for
new softwares to install.

Notice: the strings mentioned above may not be exactly as they are on
your computer.



Unfortunately, to have UPnP enabled for full functionality of
MS-Messenger, so I guess this means you have to decide which is more
important...