If you posted a problem in the forums that needed an answer from Stardock and received no reply I could see how you would feel that cstomer support was poor. There is however a flaw in that thinking.

The forums are meant for subscribers and visitors to ask and answer questions about common experiences that they run into using the software. Stardock staff does not monitor the forums. There are forum monitors that usually will try and assist where they can.

Have you emailed Stardock so they can be aware of your problem?

Also...posting what your problem actually is would be a great way to get help. Can't help if we don't know.

A well phrased response MySecret - very much in keeping with the Community based responses I enjoy reading....

don't forget Nimbin - crossovers

but even then, Phuilly0381 got it:



from the Stardock Support page:



which then takes us to MySecrets reply about people not anwering if they don't know.

I don't know when ODock full Vista x64 will be ready - I do know, getting an ETA on it from Support is slim. Support has stated several times in various threads, they don't want to state an ETA then miss it, pissing people off even more. Personally, if it was me - I'd tell people = "You get an ETA when Brad gives you one, you ain't writing my check" -- but that's just me.

I suggest instead of posting requests about x64 - try bumping this post every so often.

On a side note: kinda cheap to take potshots at support over the weekend - don't ya think?

Sorry Philly0381, I was trying to read some of Zubaz' posts but all the red underlines were distracting, so I had my spellchecker turned off...

I know, but I haven't picked on Aaron in a while.

Wow. Just Wow.
I'm watching you Troll. You are on my *litst* and rapidly moving outsid my circle of trust.

No-one turns me off.....

Dang my secret is out...got everything here but the kitchen sink...what can I say I like the place. But I usually do not answer if I do not know the question...maybe now I will ...just to hear myself type



I've been lucky so far not to get get caught Jafo always looking over my shoulder waiting for the spell checker police to come knocking at my door

Someday, somewhere when I am least expecting it....

It's My Secret

Hi,

Well I am from support. While everyone is right the best way to get full support is through support@stardock.com I am here to help. Support does have a presence here but our first attention of the day will always be our support email. How can I help?

Seabass6.7