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Life is a Game
Life is a Game
Join Date 05/2004
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Not allowed to download anymore?

My subscription runs out in May 2008

April 11, 2007 12:28:03 PM from WinCustomize ForumsWinCustomize Forums
When I try to download something I always get the page saying that I have to subscribe eventhough my subscription runs out in May 2008.

Help please!
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Life is a Game
T-Man
Join Date 03/2001
+76 sdemployee
Reply #1 April 11, 2007 12:54:45 PM
from WinCustomize ForumsWinCustomize Forums

There was a code change today in regards how the download limits are handled.  Looks like a bug crept in.  We are looking into the problem now and will have it fixed shortly.  Sorry for the inconvenience.

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Life is a Game
elvee
Join Date 03/2001
+113
Reply #2 April 11, 2007 12:58:59 PM
from WinCustomize ForumsWinCustomize Forums
Glitch Monster!!!  
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Life is a Game
Bandit4edu
Join Date 01/2006
+2
Reply #3 April 11, 2007 1:08:03 PM
from WinCustomize ForumsWinCustomize Forums
who, by the way, is the staff entomologist?
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Life is a Game
StephanA
Join Date 07/2002
+7
Reply #4 April 11, 2007 1:14:37 PM
from WinCustomize ForumsWinCustomize Forums
I cannot download either.   
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Life is a Game
IamDean
Join Date 01/2006
+39
Reply #5 April 11, 2007 1:43:13 PM
from WinCustomize ForumsWinCustomize Forums

Download problem should be fixed now.  Let me know if you still are having problems.  We put a build up this morning that caused this issue.

Dean

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Life is a Game
Jim Krasewitz
Join Date 03/2002
0
Reply #6 April 11, 2007 1:50:54 PM
from WinCustomize ForumsWinCustomize Forums
As at 18.49 pm UK time there still seems to be a problem downloading, I have a subscription to ObjectDesktop but am not being allowed downloads. Jim
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Life is a Game
taky
Join Date 07/2001
0
Reply #7 April 11, 2007 2:46:17 PM
from WinCustomize ForumsWinCustomize Forums
I just tried and I still hit the "Subscribe Now" page.
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Life is a Game
glowdarkly
Join Date 12/2001
0
Reply #8 April 11, 2007 3:34:47 PM
from WinCustomize ForumsWinCustomize Forums
We still have a problem, it shows no place to even sign in as a subscriber, which i have been for over 5 years now.Just shows a box with Stardock user in it
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Life is a Game
IamDean
Join Date 01/2006
+39
Reply #9 April 11, 2007 3:50:27 PM
from WinCustomize ForumsWinCustomize Forums

ok, things "should be" back to normal now.  Please let us know if things are still problematic.

Dean

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Life is a Game
Life is a Game
Join Date 05/2004
0
Reply #10 April 11, 2007 4:56:58 PM
from WinCustomize ForumsWinCustomize Forums
It works now. Downloading dreams now as I got Vista today.

Thanks   
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