Cant download > sais I must subsribe or purchase a skin what is going on? I am a subscriber to to win customize and recently purchased Object dock plus! still learning how to use it sometimes it goes allwhite and I have to restart it, also purchased 2 windowblinds< Optix > < Aero S> and 2 Suites < Pantheon> < Omega > which I have had no problems with and are great! so what is going on? I was locked in , John.