The forums really shouldn't be the place for rants like this. Emails to support and private emails to stardock are the place for this type of thing.
The forums are for community support and friendship. It's worth the investment.
While I agree wholeheartedly with this one other thing is also true. If people complain directly to a company in "private" correspondence about a problem it will more then likely stay that way... quiet and unresolved. It's been my experience that when something is voiced "loudly" in general public it tends to get resolved a lot quicker then if it was approached in a much more professional manner.
With that said, each situation is different and one must always pick the right way to approach things, but in the end contrary to popular belief sometimes voicing your opinions loudly for the world to see gets things done quicker.
A prime example of this is when someone tries to come to a resolution to something with a company (usually a large corporation) and they cannot, but when that individual takes it to the media... oh, the corporation is more then happy to make things right to avoid the public scrutiny.
Keep in mind, that's not the case here, but you get the idea. It's the old "Customer is always right.", "Let's just make them happy to keep them quiet." routine.
Anyway, we've gone way past the point of this thread now... especially since the problem is "finally" resolved. What everyone should get from this thread is an understanding of how quickly things can get escalated and blown out of proportion, even when something as simple as a "wrong keystroke" (i.e. 5 instead of a 1) mistake is made. I still don't believe that's the case here... after all, why release an update to 5.1 so close to the timed release of 5.5? Just doesn't make sense. I believe it more like... 5.5.017 release didn't go as planned because of some server hooha, so we'll change it to 5.1.017 to try and "quick bandaid" fix the server distro issues. We'll worry about the 5.5 upgrades next week instead of on a Friday because if something else goes wrong all hell will break loose... and over a weekend at that.
That's my guess anyway.
