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winaje
winaje
Join Date 07/2006
0

bought OD, but no propagation onto this site

July 31, 2006 8:29:14 PM from WinCustomize ForumsWinCustomize Forums
Hi, I bought Object Desktop about a week ago, using the same email address as used on this site.  However, the details have not propagated across, and I still have a 20 MB download limit.

How long does it normally take to update this site?  Anything I can do apart from wait?

TIA, Will
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winaje
Bichur
Join Date 10/2003
+253
Reply #1 July 31, 2006 8:47:20 PM
from WinCustomize ForumsWinCustomize Forums
go to 'my account' and 'cross reference with your Stardock account'
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winaje
winaje
Join Date 07/2006
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Reply #2 August 1, 2006 1:47:21 AM
from WinCustomize ForumsWinCustomize Forums
Thank you for your reply. That was the first thing that I did (should have noted that above) but the email address used here is the same email address used for the purchase, as I said above. All I get is a warning saying that I have used the same address, and the section below that states that the information will propagate across, as also mentioned in the original post.

So I'm not sure what to do.

Will
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winaje
Bichur
Join Date 10/2003
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Reply #3 August 1, 2006 1:52:21 AM
from WinCustomize ForumsWinCustomize Forums
you're showing as:

Access Class: Citizen (1)
User Level: CurrentCustomer (4)

log out, close WC, clear your temp files and cookied, come back an log in and check
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winaje
Cavan1
Join Date 08/2004
+173
Reply #4 August 1, 2006 4:46:54 AM
from WinCustomize ForumsWinCustomize Forums
Access Class: Citizen (1)
User Level: CurrentCustomer (4)


Yep, that is what I see.
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winaje
Fairyy~
Join Date 02/2004
+49
Reply #5 August 1, 2006 5:28:44 AM
from WinCustomize ForumsWinCustomize Forums

UserID: 2557332
Member Since: 7/25/2006 9:37:07 PM
Last Visited: 8/1/2006 2:16:29 AM
Access Class: Citizen (1)
User Level: CurrentCustomer (4)

Your showing as level 4 so you've done everything right. Im sure its just a matter of the site catching up. Did you clear your temp files and cookies like Bichur said to do then relog in ?
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winaje
KarmaGirl
Join Date 03/2001
+118 sdemployee
Reply #6 August 1, 2006 11:50:54 AM
from WinCustomize ForumsWinCustomize Forums
I only see your current account having downloaded 3 megs, so I'm not sure what is happening.  Please delete your WinCustomize cookies.  Log off, close your browser, then load your browser and log back in.  If that does not solve it, please let us know.
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winaje
T-Man
Join Date 03/2001
+79 sdemployee
Reply #7 August 1, 2006 12:43:13 PM
from WinCustomize ForumsWinCustomize Forums
winaje, please post the exact message you are getting in regards to the download limit because you should not be getting any limits right now.

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