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martintd
martintd
Join Date 03/2003
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start menu doesn't draw completely

July 24, 2006 10:59:07 AM from WinCustomize ForumsWinCustomize Forums
Ever since the last WB5 when I install most skins the stat menu doesn't completely draw. Usually it will pop-up with everything but an empty whole where the most recent apps show up, when I run the mouse up and down where they would be they appear. I have tried to adjust the different settings to no avail. Interestingly enough however, if I import a visual style they ALWAYS seem to work fine, it is just the ones that are wb. I am on windows xp sp2 running on a acer laptop 64 meg video ram, 512k ram. Any ideas.
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martintd
Bichur
Join Date 10/2003
+253
Reply #1 July 24, 2006 1:29:42 PM
from Stardock ForumsStardock Forums
I've been getting that once in a while - clicking start to close it and clicking to re pop it up works.

I don't just get the recent apps hole, sometimes it's all invisible until i mouse over, then just the shortcuts appear.

For me, I'm thinking it's my video drivers - apparently mine are dated from 1999.

Haven't tried changing to a non per pixel skin to see if it happens.
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martintd
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #2 July 24, 2006 2:04:29 PM
from WinCustomize ForumsWinCustomize Forums

Bichur: What graphics card do you have?

We have seen a couple of reports of this and I believe they have all been on slow graphics cards, or when the PC is under heavy load.  It is limited to skins with per pixel startmenus.

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martintd
thomassen
Join Date 01/2003
+10
Reply #3 July 24, 2006 3:09:34 PM
from WinCustomize ForumsWinCustomize Forums
I have that issue as well. Don't know when it started. It doesn't allways happend, jsut occationally and I ahven't been able to figure out why. What happends is that I click the start button and nothing seem to happend. But if I move the cursor over where the startmenu should be the buttons gets drawn as I move across them.

Windows XP SP2+
Dell Dimmention 8300
2.8GHz
1GB RAM
ATI RADEON 9800 (Driver version 6.14. Cataclyst 6.5)
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martintd
thomassen
Join Date 01/2003
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Reply #4 July 24, 2006 3:11:07 PM
from WinCustomize ForumsWinCustomize Forums
We have seen a couple of reports of this and I believe they have all been on slow graphics cards, or when the PC is under heavy load. It is limited to skins with per pixel startmenus.


My GFX card isn't the newest, but I'd say it runs at a decent speed. But thinking of it, the issue might have occured whenever there's a few things going on. And I have been running just per-pixel skins lately.
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martintd
JonECook
Join Date 01/2006
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Reply #5 July 24, 2006 3:25:04 PM
from WinCustomize ForumsWinCustomize Forums
I have the same problem, I can run old skins like DogmaX4 without problems but skins such as Ecliz Deluxe, Inspiration in Glass and so forth will showw the start nmenu once then it will either not show at all or only in parts. When I do a mouse over the menu items appear but not the menu border.

More clicking on the start button just produces inconsistent results.

I am running on a Compaq Presario with Win XP2 (online updates all up to date) and an ATI Mobility Radeon 9200 with 64mb graphics ram. Laptop has an additional 1Gb of memory.

According to the WB5 Systems page this graphics card allows per pixel skins but this fault is really frustrating, the best of the new skins are useless if the start menu doesn't function correctly.
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martintd
garsgolfer
Join Date 08/2001
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Reply #6 July 24, 2006 3:36:20 PM
from WinCustomize ForumsWinCustomize Forums
I've been experiencing the same issues with the start menu and newer skins such as Ecliz Deluxe... will show the start nmenu once or twice, then all of a sudden it will show nothing or parts.

As taken from Windowblinds System Information: Your machine supports per pixel borders on WindowBlinds skins. Very annoying.
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martintd
Bichur
Join Date 10/2003
+253
Reply #7 July 24, 2006 3:45:57 PM
from Stardock ForumsStardock Forums
Bichur: What graphics card do you have?


I'm at work - I got that info in a post somewhere, let look....
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martintd
JonECook
Join Date 01/2006
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Reply #8 July 24, 2006 3:51:18 PM
from WinCustomize ForumsWinCustomize Forums
Seems we are not the only post on this subject:

Invisible start menu
By maxthegold
Posted July 2, 2006 20:39:46

This is what the system info says on my Compaq.

WindowBlinds 5.0 System Information Report:

STATUS : WB+ SRV+ HLP+ UI+ TRAY+

WindowBlinds is installed correctly on this PC.

WindowBlinds appears to be activated on this PC

Your machine supports per pixel borders on WindowBlinds skins.

You have one monitor in total.

(Default Monitor) 1 is attached to MOBILITY RADEON 9200

Wblind.dll 2006/07/14 17:23:04
Wbsrv.dll 2006/07/14 17:22:54
Wbconfig.exe 2006/07/13 18:37:40
Wbload.exe 2006/03/13 17:54:12
Wbhelp.dll 2004/09/18 16:37:00
Wbui.dll 2005/12/06 21:29:06
Tray.dll 2006/04/13 17:29:04


Just one further thought this is a laptop with a 1280x800 screen could that be a problem?


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martintd
Bichur
Join Date 10/2003
+253
Reply #9 July 24, 2006 4:02:23 PM
from Stardock ForumsStardock Forums
Neil Banfield

GeForce4 MX 440 with AGP8X

don't ask me what driver version it's 43.xx or 45.xx - something old - I did a reformat which put it back to 2003 and I've never updated.

Yrag told me once they were from 1999.
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martintd
LittleBearJason
Join Date 11/2004
+11
Reply #10 July 25, 2006 8:42:59 PM
from WinCustomize ForumsWinCustomize Forums
Im having the same issue, I run a Diamond Multimedia Radeon 9250 PCI

Posted via WinCustomize Browser/Stardock Central
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martintd
JonECook
Join Date 01/2006
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Reply #11 July 26, 2006 8:49:58 AM
from Stardock ForumsStardock Forums
Wonder how long it will be before someone from Stardock actually looks at this problem? They don't seem to be paying much attantion as yet!

This is not the only poston the subject and surely we are not the only people having this problem - come-on StarDock let'sat least see that you are showing some interset in what is being discussed in the forums!
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martintd
aimzzz
Join Date 04/2005
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Reply #12 July 26, 2006 9:21:36 AM
from WinCustomize ForumsWinCustomize Forums
Mine behaves exactly like Bichur's description (Reply #1)

Here is my system info:

WindowBlinds 5.0 System Information Report:

STATUS : WB+ SRV+ HLP+ UI+ TRAY+

WindowBlinds is installed correctly on this PC.

WindowBlinds appears to be activated on this PC

Your machine supports per pixel borders on WindowBlinds skins.

You have one monitor in total.

(Plug and Play Monitor) 1 is attached to RADEON 9600 SERIES

Wblind.dll 2006/07/14 17:23:04
Wbsrv.dll 2006/07/14 17:22:54
Wbconfig.exe 2006/07/13 18:37:40
Wbload.exe 2006/03/13 18:54:12
Wbhelp.dll 2004/09/18 16:37:00
Wbui.dll 2005/12/06 22:29:06
Tray.dll 2006/04/13 17:29:04

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Here is my vid card driver info

Driver Packaging Version 8.252-060503a-032464C-ATI
CATALYST® Version 06.5
Provider ATI Technologies Inc.
2D Driver Version 6.14.10.6614
2D Driver File Path System\CurrentControlSet\Control\Video\{5D3B289C-1AA6-4629-BF07-224280A696CA}\0000
Direct3D Version 6.14.10.0399
OpenGL Version 6.14.10.5819
CATALYST® Control Center Version 1.2.2314.20337
AIW/VIVO WDM Driver Version 6.14.10.6238
AIW/VIVO WDM SP Driver Version 6.14.10.6238

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martintd
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #13 July 26, 2006 10:36:42 AM
from WinCustomize ForumsWinCustomize Forums

JonECook: I have already posted once on this thread and am aware of the problem.  Almost every single poster here has a low end graphics card which fits in with our belief that it is timing related.  The exception being the 9800.

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martintd
aimzzz
Join Date 04/2005
0
Reply #14 July 26, 2006 10:52:43 AM
from WinCustomize ForumsWinCustomize Forums
Neil- Just curious
It's a moving target, but at this time, what do you consider to be the minimum specs for a non-low end card?


(Some of us know you are watching)
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martintd
Bichur
Join Date 10/2003
+253
Reply #15 July 26, 2006 12:21:00 PM
from Stardock ForumsStardock Forums
has a low end graphics card


I know I do.
I will see about updating the drivers later this week to see if it improves.
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martintd
kryo
Join Date 05/2003
+458
Reply #16 July 26, 2006 7:20:18 PM
from WinCustomize ForumsWinCustomize Forums
I experience this as well. It seems to only happen the first time you open the start menu after using a direct3D app, in my case.
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martintd
sleepydawg
Join Date 06/2004
+1
Reply #17 July 26, 2006 8:46:45 PM
from WinCustomize ForumsWinCustomize Forums
Having the same problem. Thing is, it use to work just fine. Still does with older skins.(with per pixel borders). I was thinking that it might have something to do with newer versions of SkinStudio, along with the slower cards. Anyways, I have had enough. On my way to buy a new card. Maybe an "XFX 7600 GT". Hope that works. If not, Iam gonna cry cry cry
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martintd
Kuruus
Join Date 07/2003
0
Reply #18 July 27, 2006 9:09:06 AM
from WinCustomize ForumsWinCustomize Forums
I have the exact same problem at work and have emailed Stardock support but haven't had an answer to date. What puzzles me is that earlier verisions of WB worked just fine with all the alpha blending, see through sections, etc. What the heck changed to make this problem suddenly appear?

I've also experimented with trying to modify some of the alpha-blended blinds and, even though I have the settings for the start panel exactly like those that work the darned things still come up as clear until I run my mouse pointer over them. Go figure!

Anxiously awaiting Stardock's support's reply....
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martintd
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #19 July 27, 2006 1:34:35 PM
from WinCustomize ForumsWinCustomize Forums
The startmenu code was changed to resolve a flicker issue reported by some users.
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martintd
sleepydawg
Join Date 06/2004
+1
Reply #20 July 27, 2006 6:40:23 PM
from WinCustomize ForumsWinCustomize Forums
? OK That did not tell me to much. Is it fixed? Is that the cause? But hey Neil i am glad you are watching.
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martintd
LittleBearJason
Join Date 11/2004
+11
Reply #21 July 28, 2006 1:52:37 AM
from WinCustomize ForumsWinCustomize Forums
Im still waiting for a fix too.

Posted via WinCustomize Browser/Stardock Central
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martintd
sleepydawg
Join Date 06/2004
+1
Reply #22 August 12, 2006 5:58:28 PM
from WinCustomize ForumsWinCustomize Forums
Wow! Don't remember posting #20? Anyways, bought me a big computer (To me). 4400+AMD Dual core 2.20GHz-1.87 Gb Ram- Every thing is OK now. Aaaand everything works OK on the old one to. ??? Anybody want to buy a computer?
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martintd
JonECook
Join Date 01/2006
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Reply #23 August 14, 2006 10:15:16 AM
from Stardock ForumsStardock Forums
Sorry Neil, did not spot the Stardock logos next to your post, I thought that was just a statement about graphics cards in general as it didn't say what a low end graphics card was. Anyway apologies. I see that you are really keeping an eye on things. Since I posted I have updated to the latest WB5 version on a couple of occasions and I have been able to change skins to Eminence or Ecliz de Luxe etc.. and the start menu seems to be drawing correctly again? Has this problem been addressed in one of the updates? I don't think I have changed anything on my laptop. Thanks Jon
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martintd
ZubaZ
Join Date 11/2001
+917
Reply #24 August 14, 2006 10:36:52 AM
from WinCustomize ForumsWinCustomize Forums
Has this problem been addressed in one of the updates?


See post 19. WB code was changed
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martintd
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #25 August 14, 2006 12:18:00 PM
from WinCustomize ForumsWinCustomize Forums

You probably missed the Stardock logo because the site was not putting them on my posts until an update fixed it.

Yes the recent updates have resolved the problem.

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