dbMorris

Join Date 10/2005

Random loss of theme skin

Hello folks -

It seems that roughly once a day, my skin (using Arrow) will go
into a black state for both the taskbar and tray completely in
what appears to be a random time. Below is a sample snapshot I
took of normal and abnormal condition WB5 goes into.

According to Stardock Central, I am using WB 5.01f.

Good image:
http://img392.imageshack.us/my.php?image=goodtray6pa.jpg

Error image:
http://img392.imageshack.us/img392/6036/errortray1bh.jpg

thanks for guidance you can provide,
dbMorris

windowblinds

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ZubaZ

Join Date 11/2001

+917

Go to the WB config and click on System info in the lower right. Post the data here.

Thanks

Posted via WinCustomize Browser/Stardock Central

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Here is what was in the System Info:

WindowBlinds 5.0 System Information Report:

STATUS : WB+ SRV+ HLP+ UI+ TRAY+

WindowBlinds is installed correctly on this PC.

WindowBlinds appears to be activated on this PC

Your machine supports per pixel borders on WindowBlinds skins.

You have one monitor in total.

(Plug and Play Monitor) 1 is attached to Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family

Wblind.dll 2006/06/29 10:20:34
Wbsrv.dll 2006/06/29 10:20:40
Wbconfig.exe 2006/03/19 14:33:44
Wbload.exe 2006/03/13 17:54:12
Wbhelp.dll 2004/09/18 16:37:00
Wbui.dll 2005/12/06 21:29:06
Tray.dll 2005/11/02 13:28:26

Also - on the bottom, both check boxes are NOT checked

thanks,
dbMorris

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Anyone have any suggestions now that I posted the configuration info requested?

thanks,
dbMorris

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*bump*

I got nothing. Due to some forum changes, just bumping this up.
Did it do it with earlier versions of WB?

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I have a LEGAL copy of Windowblinds and YES mine is doing the same thing in the taskbar. It turns black, usually after a standby reboot. Any help on this would be...well...helpful.

Mark

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ZubaZ

Join Date 11/2001

+917

I seem to recall (from another post) that there were some new problems in the latest build with integrated video cards. I notice that you have such a card dbMorris.

Do you also have an integrated Intel video card Mark?

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Thanks Zubaz -

Yes, I use an HP Pavilion laptop for my workhorse web and graphic design work, and the graphics are pretty good for the machine.

To your question of earlier version ... i think I have always been using WB5. Is there a particular version you would like me to test with. If so, would I be able to continue use of the current skin I prefer?

Does the skin itself have anything to do with the blackout or is it the WindowBlinds kernel code itself at issue such that any skin would cause this.

I look forward to resolving this rather annoying condition,
dbMorris

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ZubaZ

Join Date 11/2001

+917

I do not believe it is skin specific. I don't have any details. Sorry.

Do you have SDC set to auto-archive? Do a restore if you do to the last version you have. [File | Restore Archive . . choose last version]

If that resolves the issue, send an email to support@stardock.com with your sys info so they can look at a fix.

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Zubaz:

I did as recommended with my auto-archive now rolled back to WB 5.01d[b].008. I will let you know if any change occurs with the blackouts.

dbMorris

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Zubaz, others:

I was just in the middle of typing a WORD document when the screen immediately
switched to the blacked out WB forcing me to refresh using WB5 interface.

It appears rolling back to prior version of WB5 did not solve the issue.

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Did you have a screensaver cutting in at that point?

It sounds like the copies of the WB bitmaps in ram are being damaged by something.

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No, I don't think the screensaver would have triggered since I was actively doing some WORD document editing at the time. I agree though that it's sounding like a process conflict happening between the Video (or not?) RAM used by WB5 and something else?

By the way ... I reverted further now with my version of WB5 to be the official 5.01.006 version rather than any of the newer experimental builds. Let's see how long it will be, before the taskbar and tray decide to go black again .

dbMorris

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