Thank you for the reply, but unfortunately it didn't work. I uninstalled then reinstalled CursorXP without loading any new cursors into it. Mine and the one girls user accounts worked great and would allow us to configure the program. The other girls user gave us the "CursorXP has encountered a problem and must close" error message again, so it's not even loading all the way. Something I did notice while looking in her CursorXP folder on her user, it seems like not all the components of the program are loaded, yet when I loaded this, I made sure it could be shared by all users. I tried copying the files of the program from my user but it still shuts down. This is very aggravating!!!