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kenwas
kenwas
Join Date 04/2003
+124

Admins Please Acknowledge

that you are aware

April 11, 2006 3:36:46 AM from WinCustomize ForumsWinCustomize Forums
That this site is becoming more and more difficult to access (without busy server errors) and when one does get in, the page draws can be so slow as to make you feel you are watching rocks grow. Seems to be the case ever since the new servers and upgrades, and site policy changes. Are all resources going to the gaming?
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kenwas
NightTrainthedark
Join Date 07/2003
+255
Reply #1 April 11, 2006 5:08:34 AM
from WinCustomize ForumsWinCustomize Forums
Typing out responses to threads only to have them fail when sending is really getting irritating. Why bother anymore?
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kenwas
kenwas
Join Date 04/2003
+124
Reply #2 April 11, 2006 5:20:38 AM
from WinCustomize ForumsWinCustomize Forums
I know, I know. I have just about given up as well. Getting too stressful to even browse the categories anymore. And yet, not a word from the site folks.
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kenwas
WOM
Join Date 01/2002
+253 moderator
Reply #3 April 11, 2006 6:08:13 AM
from WinCustomize ForumsWinCustomize Forums
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,
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kenwas
Fuzzy Logic
Join Date 05/2002
+493
Reply #4 April 11, 2006 6:33:11 AM
from WinCustomize ForumsWinCustomize Forums
New servers are being introduced later this week (I hope). I also hope they will be for subscribers only...
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kenwas
Cavan1
Join Date 08/2004
+173
Reply #5 April 11, 2006 6:34:42 AM
from WinCustomize ForumsWinCustomize Forums
From another thread by a stardockian

#1 by Neil Banfield
Mon, April 10, 2006 04:30 AM

The servers have been having problems recently and the new servers are due to be installed later this week.
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kenwas
kenwas
Join Date 04/2003
+124
Reply #6 April 11, 2006 6:41:00 AM
from WinCustomize ForumsWinCustomize Forums
I thought we just got new servers a few weeks ago when it was front page news about the new speed. I guess I totally misunderstood all that!
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kenwas
teddybearcholla
Join Date 12/2002
+803
Reply #7 April 11, 2006 7:03:50 AM
from WinCustomize ForumsWinCustomize Forums
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,


I do that when I upload anything also... it never goes through the first time..usually takes many, many times and sometimes what I wrote has vanished!!!
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kenwas
WOM
Join Date 01/2002
+253 moderator
Reply #8 April 11, 2006 7:36:57 AM
from WinCustomize ForumsWinCustomize Forums

I thought we just got new servers a few weeks ago when it was front page news about the new speed. I guess I totally misunderstood all that!

 

I thought this also....HUM.......

Is tthis more servers or replacing the ones that were being installed?

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kenwas
Jafo
Join Date 03/2001
+1845 sdemployee
Reply #9 April 11, 2006 7:40:48 AM
from WinCustomize ForumsWinCustomize Forums
I believe it's all about more than just the one server....
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kenwas
Davebo
Join Date 08/2002
0
Reply #10 April 11, 2006 7:45:30 AM
from WinCustomize ForumsWinCustomize Forums
I believe it's all about more than just the one server....


So - the site has been brutally slow lately, and all we get for an explanation is a wink? And does subscriber mean OD subscriber, or are we being locked out of the site too?
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kenwas
kenwas
Join Date 04/2003
+124
Reply #11 April 11, 2006 8:13:02 AM
from WinCustomize ForumsWinCustomize Forums
My point as well Davebo. I am like a lot of folks here that re upped subscriptions well into the future to support the site and since then things have gotten to the point of painful frustration. Things happen and I have sat through this for weeks now waiting for someone to say we are fixing this or fixing that and bear with us. But I have heard nothing, not even an acknowledgement that a problem exists. As for upgrading just for subscribers that would defeat the pupose as what person trying the site and experincing these outages and slow page draws would then sign up for a subscription?
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kenwas
IamDean
Join Date 01/2006
+39
Reply #12 April 11, 2006 10:13:25 AM
from WinCustomize ForumsWinCustomize Forums

To all,

We are working on things to make everything run smoothly for you.  We have had lots of hiccups in the last little while with new servers and mass site hits with new games and other problems.  As well as you don't like the down times, and the posts not going through; we don't either. 

I hope you understand there are sometimes problems that happen in upgrading, but it is all to get things working better and faster for you.  We certainly aren't trying to make you suffer here, and do listen to what you have to say. 

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kenwas
kenwas
Join Date 04/2003
+124
Reply #13 April 11, 2006 10:27:30 AM
from WinCustomize ForumsWinCustomize Forums
Thank you for the response! Best of luck for us all!
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kenwas
seldomseen
Join Date 09/2002
+28
Reply #14 April 11, 2006 2:41:31 PM
from WinCustomize ForumsWinCustomize Forums
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,


...me too...

?!?
I do that when I upload anything also... it never goes through the first time..usually takes many, many times and sometimes what I wrote has vanished!!!



I hope you understand there are sometimes problems that happen in upgrading, but it is all to get things working better and faster for you. We certainly aren't trying to make you suffer here, and do listen to what you have to say.


...asked and answered...

[sigh] We're with you SD and WC, just frustrating at times...I have to remember what it was like in 2002 and B4. Thanks for working so hard on this. I can only imagine just the hardware side of it, let alone the software. How many million hits a day?!
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kenwas
NightTrainthedark
Join Date 07/2003
+255
Reply #15 April 11, 2006 3:24:46 PM
from WinCustomize ForumsWinCustomize Forums
I copy what I type on the forum just in case it goes into space, that way I can just paste my message, and try again,


I forget all the time. I'm past my prime.
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kenwas
aimzzz
Join Date 04/2005
0
Reply #16 April 11, 2006 4:39:09 PM
from WinCustomize ForumsWinCustomize Forums
I'm past my prime.

I was born that way...
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kenwas
Fuzzy Logic
Join Date 05/2002
+493
Reply #17 April 11, 2006 6:58:07 PM
from WinCustomize ForumsWinCustomize Forums

Woah! WinCusto is in hyperdrive. I keep clicking on threads and they open instantly. Something weird is going on...

 

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kenwas
firebrick
Join Date 11/2004
+108
Reply #18 April 11, 2006 7:09:04 PM
from WinCustomize ForumsWinCustomize Forums
allright..nobody touch anything..perfect right there.
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kenwas
WebGizmos
Join Date 09/2003
+735
Reply #19 April 11, 2006 8:24:18 PM
from WinCustomize ForumsWinCustomize Forums
I keep clicking on threads and they open instantly.


I've noticed that as well! Don't anyone move!
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kenwas
seldomseen
Join Date 09/2002
+28
Reply #20 April 11, 2006 8:33:36 PM
from WinCustomize ForumsWinCustomize Forums
Yes! Hyperdrive, at last !

Thanks SD/WC, whoever's running it all.
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kenwas
kenwas
Join Date 04/2003
+124
Reply #21 April 12, 2006 3:27:46 AM
from WinCustomize ForumsWinCustomize Forums
4/12 and the hyper dive is still here! Careful now, you will really spoil us!
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kenwas
kenwas
Join Date 04/2003
+124
Reply #22 April 12, 2006 3:57:38 AM
from WinCustomize ForumsWinCustomize Forums
Drive, not dive but can't get the edit function to work!
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kenwas
Fairyy~
Join Date 02/2004
+49
Reply #23 April 12, 2006 4:05:20 AM
from WinCustomize ForumsWinCustomize Forums
Well I must of missed the " hyperdrive " 'cause im seeing big 2 inch wide blue lines between each post because the page never even fully loaded. This widget I uploaded the day before has disappeared from my skin list. So I give up.
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kenwas
indigonecro
Join Date 05/2005
+15
Reply #24 April 12, 2006 5:00:12 AM
from WinCustomize ForumsWinCustomize Forums
I haven't had any problems. Though, I've moved in the past couple weeks so who knows. Beforehand everything was working flawless.

Today I tried out SD Central and downloaded in the masses as usual.. Didn't have any hikkups or anything like that?

I say you all give the team a break.. And stop getting up on Jafo. He volunteers his time here to help keep the community up, he has nothing to do with the servers or Stardock.
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kenwas
kenwas
Join Date 04/2003
+124
Reply #25 April 12, 2006 5:06:54 AM
from WinCustomize ForumsWinCustomize Forums
In case you missed it, Jafo is no longer a volunteer but an employee. (A well deserved promotion is my book). I do not think anyone was getting on anyone. Just tryinmg to get some answers to a difficult issue.
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